RV Park Lead Attendant (55085)

Pay Rate: $17.50 an hour

SUMMARY:

To assist the manager and supervisor with daily operations. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Monitor and assist with daily RV Park & Campground activities, including book reservations, assign / direct to full hook up sites, tent sites, campsites, and dry lot. Enter and track reservations in reservation system Review and confirm on line reservations Perform bookkeeping and general accounting functions Clean and maintain grounds, facilities and restrooms Maintain open communications with guests and resolve conflicts Inform manager and supervisor about RV Park & Campground activities and fill-in during Manager's/Supervisors absence as assigned Schedule and provide work direction to staff May be asked to help staff the marina if needed KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Preferred: High School Diploma / GED or equivalent experience RV & Campground experience or knowledge of RV types, equipment and terminology Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal, written and interpersonal communication skills Computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent guest relation skills Problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice REQUIRED TRAINING

Treasure Island guest service training Bloodborne Pathogens training RV Park & Campground safety orientation TIPS training and certification Effectively Handling Harassment training Any position-related training as determined by department manager PHYSICAL DEMANDS

Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination Must be able to operate foot pedals WORKING ENVIRONMENT

Work is performed primarily in the RV Park & Campground area (indoors and outdoors) including fumes and chemicals, and may require going onto the gaming floor which has flashing lights, frequent loud noises and cigarette smoke Required to work in extreme weather such as wet, damp and high wind Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally overtime may be required Occasionally must deal with angry or hostile individuals High volume direct public contact