Health Coach

As a Health Coach, you will be a trusted partner to patients, helping them understand their conditions, stay engaged in their care, and take practical steps toward better health. You’ll work closely with a care team of clinicians to coordinate care and support patients holistically.

Key areas you’ll add value Conduct one-on-one coaching sessions in homes or community settings, building trusted relationships with up to 20 patients each week. Educate patients about chronic conditions such as diabetes, COPD (Chronic Obstructive Pulmonary Disease), asthma, CHF (Congestive Heart Failure), and hypertension. Motivate and empower patients through goal setting, accountability, and culturally sensitive health coaching. Help patients engage or re-engage with primary care, including scheduling visits and ensuring follow-up after hospitalizations. Support care coordination by reviewing charts, confirming appointments, and helping patients prepare for visits. Guide patients in identifying and accessing community, health plan, and government resources (e.g., food assistance, housing, transportation) using resource directories and other tools. Document patient encounters and progress accurately in our internal database-Salesforce to inform the broader care team. Collaborate with Nurse Practitioners and Social Workers to facilitate case reviews and support patients with complex needs. Communicate patient risks or complications promptly to clinical team members for follow-up and triage. Support other tasks as needed to best meet the needs of the patient, their primary care provider, or the care team

What you’ll bring 2+ years of experience in customer service, community work, teaching, case management, or other people-centered roles. High School diploma or GED required (some college or healthcare experience preferred). Strong interpersonal and organizational skills; able to build rapport quickly and follow through consistently. Comfort with technology and adaptability, experience using systems like Salesforce or willingness to learn. Ability to work independently and collaboratively across a care team. Commitment to health, wellness, and supporting others in achieving their goals. Local travel on a regular basis - required (up to 70%) within the surrounding community.

Who we’re looking for Empathetic, humble, and conscientious—you inspire trust and motivation in others. Comfortable with change and ambiguity; self-directed and adaptable in a fast-paced environment. A practical problem solver who acts quickly and thoughtfully to move work forward. Skilled at building authentic connections with people from all walks of life. Curious, open to feedback, and driven by continuous learning. A strong ambassador for Diverge Health’s mission, values, and purpose.