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Online Support Advisor

📍 Chicago, Illinois, United States

Consulting OneMain Financial

Job Description

Our Summer Program is a hands-on learning experience designed to introduce rising college seniors to career opportunities within our Branch Network. This paid program is ideal for students interested in launching a career in consumer financial services through real-world experience, structured learning, and mentorship. The program runs for 10 weeks (starting 6/8, ending on 8/14) and is designed to prepare participants for full-time branch-based roles upon graduation, with the opportunity for part-time employment during the academic year.

Throughout the program, participants will work in a local branch environment and gain exposure to consumer lending, customer engagement, and branch operations, while building essential professional and business skills.

Support branch teams with customer service, servicing and collections-related activities, ensuring compliance with all laws and regulations Participate in facilitated learning experiences, functional shadowing, and local site visits Build foundational skills through ongoing coaching, mentorship, and professional development Learn how to assess customer needs and present appropriate financial Assist with customer education on loan products, terms and conditions Gain exposure to credit underwriting concepts and sales tools used in consumer lending Currently enrolled in a bachelor’s or associate degree program and entering senior or final year Interest in financial services, consumer finance, sales, or customer-facing roles Strong customer service and communication skills Location: On-site in a OneMain branch

Schedule: Monday- Friday during standard business hours, with some Saturday hours as needed

Target base salary range is $20.00-$21.00/hour.

You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances ~ Employee Stock Purchase Plan (10% share discount) ~ Tuition reimbursement ~ Paid sick leave as determined by state or local ordinance (prorated based on start date) ~11 Paid holidays (4 floating holidays, prorated based on start date) ~ OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work.

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Job Details

Posted Date: March 1, 2026
Job Type: Consulting
Location: Chicago, Illinois, United States
Company: OneMain Financial

Ready to Apply?

Don't miss this opportunity! Apply now and join our team.