Head of Operations & Business Management

Position Title: Operations Director Location: Birmingham, AL Job Category: Operational Leadership Date Posted: 02/18/2026 Salary Interval: Salary Exempt Application Instructions If you're interested in this position, please complete our online application. Position Description ElectriCom, a Utility Construction company founded in 1960, has experienced continuous growth since its inception. We take pride in fostering family values both in the workplace and with our customers. ElectriCom offers competitive wages and benefits, and employees who demonstrate strong performance will have opportunities for advancement and continued skill development. The Operations Director is responsible for the overall management, leadership, and development of the assigned region within ElectriCom’s Midwest operations. The ideal candidate will be committed to employee safety, financial performance, and building strong customer relationships through business development and effective leadership. This role also includes fiscal oversight of construction project services within the region. ESSENTIAL FUNCTIONS Develop and maintain a strong regional presence through customer relationships and consistent project performance year over year. Manage customer relations by building relationships, promoting brand awareness, and expanding the customer base through both bid work and negotiated opportunities. Provide leadership in directing and managing construction activities within the assigned region for a utility construction contractor. Approve all expenditures and ensure proper control and maintenance of the operating budget as defined in project estimates. Review project trends and financial data in partnership with the financial business analyst to assess performance and develop action plans to address challenges. Establish and maintain relationships with key personnel in utility sectors including telecommunications, natural gas, electrical, and right-of-way services. Listen to customer needs and propose effective solutions to address issues and support project success. Communicate technical aspects of projects clearly and concisely to both internal and external stakeholders. Maintain transparency and diligence in working with central office functions such as contracts, payroll, and administration. TeamElectriCom COMPANY BENEFITS Competitive Benefit Package including Medical, Dental, and Vision Coverage Health Savings Account (HSA) w/ Company Contributions & Match 401K w/ Company Match Company Paid Life & AD&D Insurance Company Paid Virtual Doctor Service through Teladoc Company Paid Long-Term Disability Company Paid Short-Term Disability after 3 years employment Additional Voluntary Life Insurance & Voluntary Short-Term Disability Vacation Time/PTO and Paid Holidays Position Requirements Bachelor’s degree in Engineering or Construction Management preferred. 10-15 years of telecommunications construction experience, including data networking. Strong understanding of project management concepts and the ability to collaborate effectively with project management teams. Excellent managerial, administrative, and analytical skills. Proven experience in business development within the telecommunications sector. Proficiency with data management systems (e.g., Power BI). Ability to travel up to 50%. Advanced knowledge of public right-of-way requirements and ISP/OSP Fiber Optic Plant deployments, including Maintenance of Traffic (MOT). Equal Opportunity Employer ElectriCom is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).