Delivery and Service Representative (Phoenix)

ABOUT JAVA HOUSE We’re not just crafting cold brew – we’re

revolutionizing

the beverage industry. At Java House, our

Peel & Pour Pods

are redefining how cold brew is experienced, delivering café-quality coffee with unmatched convenience -- zero equipment and zero hassle, just

amazingly smooth

and bold flavor in every pod. Now is your chance to join a fast-growing and innovative team that is reshaping how the world views coffee. If you are energized by growth, inspired by innovation, and ready to be a part of something big – let’s chat!

The

Delivery & Service Representative

has a responsibility to oversee and support Java House Peel & Pour direct customer service. This position requires a multi-skilled hands-on individual that understands inventory management, customer service, and light plumbing and maintenance with high regards to 5S and organizational adherence.

KEY RESPONSIBILITIES Driving delivery vehicles, adhering to schedules, unloading products, and ensuring timely, accurate, and safe delivery. Servicing existing Java House accounts, placing orders and spotting opportunities to generate sales growth. Merchandising products, maintaining clean, organized product displays. Monitoring stock and inventory levels, removing outdated inventory and making recommendations for inventory purchases. Inspect water dispensing equipment and accessories to ensure optimally efficient operation. Primary installation and service of water dispensing equipment When required, work with third party installation contractors to ensure standardized installation and repair practices. Provide technical support to customers for water systems questions and inquiries, including but not limited to phone, online and onsite. Troubleshoot, rebuild, and perform general maintenance on water systems equipment. Coordinate any in-depth maintenance that is required for water systems equipment. Maintain any onsite parts inventory for rebuild and general maintenance. Other duties as assigned.

QUALIFICATIONS Understand basic plumbing requirements focusing on ensuring safe installation, and maintenance of water dispenser equipment. Basic computer skills including but not limited to Word, Excel, Outlook. Ability to travel, hold a valid driver’s license with a clean motor vehicle report. Ability to obtain/maintain a US DOT Medical Examiner’s Certificate. 1-2 years of previous commercial driving experience (DOT regulated not required) Understand familiarity with safety, securing loads and overhead clearance. Utilize industrial hand truck, and two-wheel dolly. Must have ability to effectively communicate in English both written and verbally. Must work well in a team environment and have strong communication skills. Must have strong critical thinking and technical troubleshooting abilities. Must have general working knowledge of basic hand tools and related maintenance applications. High sense of urgency and customer support

PHYSICAL DEMANDS Ability to balance, reach and grasp while climbing on a step stool and/or ladder. Ability to exert up to 15-60 pounds occasionally, 20 pounds of force frequently and 10 pounds of force constantly to lift and move product. Ability to crouch, grasp, and lift products above shoulders to lift products from the floor properly. Must possess visual acuity to document company records.