SOFTWARE ENGINEER

Description:

SOFTWARE ENGINEER Rochester, NY Description Department: Enterprise Systems Group Billable Hours Goal: 80% of worked hours Position Type: Full Time Travel Required: Minimal as needed

JOB SUMMARY: Provide development and customization of Epicor ERP Application. Translate software requirements into workable programming code and maintain and develop programs for use in business. Adhere to ComTec's 4 values: Passionate about the customer, Dedicated to the employee, Do the right thing, Fire in the belly.

REPORTS TO:

Manager, Enterprise Systems Group DIRECT REPORTS:

None

ESSENTIAL FUNCTIONS: Utilize ERP and SDK tool set in conjunction with programming

knowledge to provide customized solutions both within and external to the

application Develop and test Customizations, BPM’s, Crystal Reports, SSRS

Reports and Queries with attention to detail and accuracy Document all modifications to client software according to company

policy Manage assigned ticket and task queue to meet deadlines and other

milestones Provide classroom training to end users on Microsoft SSRS, Crystal

Reports, and other Epicor technical tools ADDITIONAL RESPONSIBILITIES: Troubleshoot, identify and evaluate alternative solutions to a

problem Maintain daily timesheet and expense report entries and submit them

accurately and timely Other duties as required

Requirements: TECHNICAL SKILLS: C# / VB.NET (intermediate/Advanced) Knowledge of Microsoft SQL Server and/or Progress Databases

(Intermediate) Crystal Reports development (Basic) Microsoft SSRS Reporting (Basic) Knowledge of Progress ABL code and/or Microsoft LINQ a plus SOFT SKILLS & ABILITIES: Must be able to read, correctly interpret, develop, implement and

test solutions based on the specifications document Strong written and verbal communication skills Pleasant and professional demeanor in all client and internal

communications Ability to multi task Intellectually resourceful with sound judgment and effective

decision-making abilities Independent worker and able to work effectively on daily tasks

without direct supervision Strong organization skills and ability to operate efficiently

throughout daily tasks In general owns issues through resolution although understands when

to escalate a problem to another team member and whom to escalate to;

accepts escalated issues; and mentors when appropriate Demonstrate empathy with users and professionalism at all times Work well with clients at all levels Operate with client satisfaction in mind Energy, enthusiasm and results-oriented EDUCATION, EXPERIENCE, & KNOWLEDGE: Related Bachelor’s degree or equivalent work experience 4+ years of Microsoft .Net programming experience Epicor application experience a plus WORK ENVIRONMENT/PHYSICAL DEMANDS: Use of computer and office equipment Ability to remain calm in stressful situations Performs all administrative functions expected at this level ADDITIONAL REQUIREMENTS: Ability to schedule for evening or weekend work occasionally Valid driver’s license in your state of residence and reliable

personal vehicle

DATE CREATED/REVISED: November 2025

Compensation details:

90000-117000 Yearly Salary

PI507de6980e37-37344-38954718