Finance Customer Service

Position Type: RegularYour opportunityAt Schwab,you'reempowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.Schwab's service team is at the heart of our firm's commitment to helping clients own their financial futures. In this exciting role,you'lllearn to educate clients about investment strategies, trading tools, market mechanics, and retirement choices.You'llengage with, and be an advocate for, clients when answering inbound calls, taking ownership, and tackling complex issues to offer the best possible solution.You'llalso take charge of your own professional journey by attending the Schwab Service Academy, which provides you with the paid training, study time, and support you need to obtain your Securities Industry Essentials and FINRA Series 7 & 63 licenses.If you are eager to pursue a career in finance, share our passion for serving clients, and are looking for evening, overnight, and weekend shifts - this role is for you.We offercompetitivepay and bonus package that includes:Starting compensation of $50,300 during training ($24.18/hr.) plus anannual bonus opportunity of 10% of your base pay and other eligible earningsPotential to increase their total compensation to $57,530 within their 1st year upon obtaining the required licensing and achieving performance-based pay increases:$52,300 base($25.14/hr.)10% bonus opportunity depending on individual/corporate performanceEvening, overnight, and weekend shifts include up to 20%additionalcompensation, dependent on shift.What you haveIfyou'renot a finance expert,that'sokay! People coming from many different experiences have found tremendous success here at Schwab. Successful candidates will have a growth mindset, a willingness to learn, and a passion for serving others.Requirements:Ability to work8:00am - 4:30 pmMonday through Fridayduring Schwab's training program, on-site.After training is complete,abilityto workassignedshiftto accommodate business needs to includeevening, overnight,and weekend options.Benefits of workingevenings,overnight, and weekendshiftsincludeincreased compensationandremote workopportunitiesfor qualifying shifts.Your Talent Advisor will walk you through the training schedule, available shift groups, and the shift assignment process during the interview.Exampleshiftgroups:Weekend Day Shift (Startbetween6:30am-9:30am CT, includes 1-2 weekend days): Potential to workremoteafter trainingIFworking both weekend daysare assignedWeekdayEveningShift (Start 11am-5pm CT, Monday-Friday):In officeWeekday Overnight Shift (Start 7:30pm CT, Monday-Thursday):Potential towork fullyremoteafter trainingPreferred qualificationsPreviouscustomerserviceor clientrelationship experienceBachelor's degree or higher fromanaccredited universityAbility to adapt to changes in the market and businessPassion forprovidingservice to clientsMotivation to learn about the securities industry including the basic principles of equity,option, and mutual fund transactionsRobust communication to include influencing and client engagement skillsDesire to be part of a supportive and collaborative teamDemonstrated success navigating multiple computer applications#campusWhat's in it for youAt Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.We offer a competitive benefits package that takes care of the whole you - both today and in the future:401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurancePDN-a0a1ffd2-8ab3-47fe-9a87-6639fc33d422