Front Desk Office Manager - Billing Coordinator

We are a boutique law Firm in Newport Beach with a team of 9. We primarily handle law that affects children and their families—Estate Planning, Probate, Trust Administration, Conservatorships, and Wills, Trusts Litigation.

We are looking for an experienced Front Desk Office Manager and Billing Coordinator who is able to interact well with people.

Our Front Desk Office Manager and Billing Coordinator is an integral member of our team who takes control of the front-end client experience by being the first point of contact with the firm, providing general administrative support, and helping us communicate effectively with clients and potential new clients. Ideally, you will have experience as an Office Administrator, Receptionist, Secretary, Billing Clerk, or Legal Assistant in a law firm, but we are willing to train the right service-minded office professional.

We are seeking a highly organized and professional Front Desk Office Manager and Billing Coordinator to work full-time and join our team. The ideal candidate will be organized with problem-solving and analytical data skills.

You answer the phone with a smile You are skilled at communicating with people on the phone, in person, and by email You are eager to learn new tasks and computer systems You know what happens in the office, stays in the office Compensation: $20 - $26 hourly Front desk receptionist answering phones and transferring calls to the appropriate staff. Greet potential new clients and prepare their consult folder for their meeting with the attorney. Track and manage client engagement and organize client folders. Coordinate and manage client communications and scheduling of meetings with attorneys. Maintain data and notes in CRM and legal software. Track, manage, and organize office supplies. Maintain an organized office environment. Manage the Firm’s billing, retainer replenishment, and A/R collections processes. Provide timely and effective communication to clients regarding trust replenishments. Assist with payments to third-party vendors. Proficient in Microsoft Office Suite (Word, Excel, Outlook). It's a friendly office where we trust each other and value a work-life balance. We support personal and career development and also have quarterly team-building events. Your experience and/or desire to work in the areas of Estate Planning, Special Needs Planning, Trust Administration, and Probate will add value to our team. We leverage technology and are looking for someone who is comfortable with Microsoft Office and various legal programs. 20-26 Hourly Wage