Medical Assistant

Role:- Field Medical assistant Waco, TX

Job Description Clinical Training & Support Train nurses and caregivers on device usage, maintenance, and data interpretation Provide on-site and remote support for device and system issues Coordinate telehealth assessments with Nurse Practitioners Support basic patient reviews and ensure protocol compliance Technical Support & Installation Troubleshoot device malfunctions and connectivity issues Escalate complex cases to technical teams Install, calibrate, and test RPM devices at healthcare facilities Ensure firmware updates and optimal device performance Compliance & Documentation Maintain HIPAA compliance and infection control standards Document installations, repairs, and service activities Report recurring issues to engineering and product teams Inventory & Coordination Manage device inventory, deployments, and replacements Collaborate with clinical, technical, product, and logistics teams Provide field feedback and escalate customer concerns Certifications CNA, Paramedic, or Medical Assistant (MA) – at least one required Valid driver’s license with frequent travel Experience 2–3 years in clinical coordination, medical device installation, or healthcare technology support Experience in healthcare settings preferred Skills Strong clinical and technical troubleshooting skills Excellent communication and training ability Detail-oriented with strong documentation skills Ability to work independently in a field-based role