Job Description
PART TIME 20-25 hours per week
Customer Service Representative-- Southpoint Casino
Come enjoy work with the premier coast-to-coast amusement vending/entertainment kiosk operator in the nation. Sugarloaf has proudly defined front-end retail, restaurant and grocery family entertainment with over 50,000 machines in more than 15,000 locations across the country. If you want to be part of a team where diversity is the future and employees are valued, appreciated and included come join us as we strive for a better tomorrow…Together!
We’re happy you’re here!
Pay Rate - $12.00 per hour
ESSENTIAL DUTIES AND RESPONSIBILITIES
may include, but are not limited to, the following:
Maintain the condition and appearance of location
Opening and closing duties
Accountable for providing legendary customer service
Assist customers as needed, including making change, providing bill changer information, offering recommendations/suggestions on products.
Perform daily cleaning of all games
Fixing game issues as needed, including ticket and token jams
Other duties as assigned
Regular/reliable attendance required
QUALIFICATIONS AND EXPERIENCE:
Previous retail or service-oriented business experience preferred.
Must be at least 18 years of age
High School graduate or equivalent
Ability to stand for long periods of time, with occasional lifting up to 10 lbs
Evening and weekend work required
Successfully pass a pre-employment criminal background check and drug screen
Regular, reliable attendance required
BENEFITS:
401(k) Retirement Savings Plan with company match
Paid sick leave
Customer Service Representative pay rate $12.00/hr
GENDA Americas
is the North American hub of
GENDA , a global leader in amusement and entertainment. Our mission is simple: to create joy, deliver value, and strengthen communities by investing in and growing leading entertainment brands across Canada and USA.
GENDA Americas
companies include:
Kiddleton : Bringing kawaii-inspired claw machines and IP-driven prizes to arcades, high-traffic entertainment venues, and retail locations across the U.S. and Canada.
Player One Amusement Group (P1AG):
One of North America’s leading arcade operators and amusement solutions providers, offering revenue-share partnerships, new game distribution, and route operations.
National Entertainment Network (NEN):
The largest amusement vending operator in the U.S., delivering crane machines, kiddie rides, and bulk vending across thousands of retail locations.
Enterrium : Schaumburg's premier entertainment hub, where modern dining meets classic arcade thrills. Experience the thrill of bowling on our eight boutique lanes, or gather friends and family for private events in our stylish, upscale venue.
Barberio : A long-standing leader in amusement and jukebox operations, expanding entertainment offerings in community spaces.
An Equal Opportunity Employer : we do not discriminate on the basis of race (including, but not limited to, hair texture, hair type, and protective hairstyles), color, sex (including on the basis of pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), creed, religion, age, marital status, national origin, citizenship, disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other status or characteristic protected by local, state, or federal law.
Compensation details:
12-12 Hourly Wage
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