Medical Care Team Coordinator

About This Role The Health Unit Coordinator provides crucial organizational, receptionist, and clerical support to patient care units and the healthcare team. Key responsibilities include monitoring and ordering supplies, promptly answering patient call lights, and elevating patient needs to nursing staff. Additionally, the HUC assists the care team with managing orders in the electronic health record (EHR) and communicates effectively with patients, visitors, and facility staff. This role plays an integral part in communication across the continuum of care and functions as a resource to members of the healthcare team. A strong understanding of multiple Mayo Clinic resources is essential for success in this position. Requirements A high school diploma or equivalent is required. B basic knowledge of computer systems and strong keyboarding skills are necessary. An HUC post-secondary program or certification is preferred, as well as a minimum of one year working experience in a medical environment. Knowledge of basic medical terminology is also preferred. PREFERRED PROFICIENCY OF COMPUTER SKILLS IS NEEDED. Working knowledge with EHR systems, EPIC is preferable. Outstanding customer service, interpersonal and organizational skills are necessary. Benefits and Other Details This nonexempt role offers competitive compensation based on education, experience, and tenure. Benefits include medical, dental, vision, pre-tax savings options, and a retirement package. The schedule requires 72 hours per pay period, including full-time shifts, nights, weekends, and holidays.