Branch Supervisor

Branch Supervisor (Trade) - Belfast - Permanent An excellent opportunity has arisen for a motivated and experienced Branch Supervisor (Trade Counter) to support the day-to-day running of a busy Belfast branch. The successful candidate will bring strong trade counter experience, excellent customer service skills, and the ability to lead by example in a fast-paced trade environment, supporting branch performance through operational, sales, and team leadership responsibilities. About the role: £35,000 per annum Monday - Thursday (8.30am - 5pm) Friday (8.30am - 4pm) Permanent role What you'll be doing in this role: Assist the Branch Manager in the daily operations of the branch. Ensure the trade counter operates efficiently and professionally at all times. Support stock control, ordering, goods in/out, and inventory accuracy. Provide expert advice and service to trade and retail customers. Build and maintain strong relationships with local contractors and trade professionals. Drive counter sales and upsell where appropriate. Supervise and support trade counter and warehouse staff. Support achievement of sales and margin targets. What you'll need for this role: Proven experience working on a trade counter (tools, hardware, construction supplies or similar). Strong knowledge of hand tools, power tools, fixings, and site consumables. Excellent customer service and communication skills. Experience supervising or leading a small team. Good IT skills (EPOS systems, stock systems, Microsoft Office). Ability to work in a fast-paced trade environment. Riada Resourcing is an equal opportunities employer. Skills: Branch Management Order Fulfillment Order Processing Processing Of Orders Internal Sales Support Prospect new customers Customer Satisfaction Benefits: Paid Holidays