Job Description
Salary: £31,986.16 Contract Type: Permanent Hours: 40hrs Job Reference Number: NI-RSM-RL24092025 Job Location: N. Ireland Job Area: Newcastle Closing Date: 31st December 2025 About This Role Registered Managers will be accountable to their Area Manager for the overall management and quality of the service, in keeping with AI philosophy, aims and objectives. The Registered Manager will also be expected to work directly with the People Supported. Person centred autism specific practice The Registered Service Manager will be responsible for registering the service with RQIA and maintaining this registration in accordance with RQIA standards. They will also be responsible for the following: 1.Responsible for all aspects of managing and facilitating the booking system for the Short Breaks service, to ensure effective operations. 2.Specifically take account of the choices, needs and wishes of each Person Supported, involving them in their own plans and day-to-day decisions. 3.Take personal responsibility for learning about each Person Supported and the way Autism affects them; for 'listening' to each individual; and for reflecting on own practice to continuously develop their own knowledge and skills. 4.Maintain People Supported Confidentiality at all times. 5.Develop person-centred working relationships with the People Supported, carry out Key Worker responsibilities if required, in a professional manner, or alternatively delegate a member of your team to the Key Worker role. 6.Ensure that all documents to support person centred outcome focussed Autism practice, as contained in their Working Files, are appropriate and up to date and all plans being used effectively. 7.Ensure that all records are maintained in an efficient and professional manner and in accordance with GDPR and the Data Protection Act. 8.Contribute to People Supported reviews and all monitoring and inspections, both in writing and in person, as required. Prepare a written report for Area Managers (AM) on a monthly basis and keep the AM informed of all matters of concern relating to the People Supported as required. 9.Undertake assessments of new People Supported and continue a process of re-assessment and review incorporating these in the People Supported About Me. 10.Ensure person-centred support plans and interventions are reviewed regularly and updated as required and ensure that changes are communicated to relevant persons in a timely manner. 11.Work within the team to support People Supported in their daily lives, through: Assisting People Supported to develop and maintain a high standard of personal hygiene and appearance, or ensure this support is provided by a member of your team. Supporting People Supported to make appropriate choices regarding their nutritional needs. Administering medication in accordance with the People Supported needs and Kardex's and also ensuring medication policy and procedures are adhered and staff are competent in administering medication. Ensure the People Supported are accompanied to the dentist, doctor, hairdresser and other appointments as appropriate. Reporting to the service Area Manager any concerns regarding the Person Supported welfare including health and safety issues and safeguarding concerns. Ensure People Supported are supported with their personal care needs such as bathing, dressing, shaving, and assisting them to learn self-care, with direct support where required. Ensure People Supported are supported to leisure and meaningful activities both inside and outside of the home, in accordance with individual interests, choices, needs, activity plans and support plans. Ensure People Supported are accompanied on trips and holidays to various locations (including abroad) when required. Ensuring the home environment is secure, clean and well-presented and domestic chores and relevant checks as necessary are completed ensuring tasks are delegated fairly. Adhering to all safeguarding requirements and any procedures aimed at the protection of vulnerable adults. Using 'Positive Intervention Support Planning' to support People Supported who present with behaviours that challenge and take action if these need reviewed. Quality 1.You shall register with RQIA and take on the role of Registered Manager of the designated service(s). 2.Ensure all RQIA Minimum Standards are adhered to in the service you manage by being aware of the standards and making sure all your staff read and understand these and they guide your service. 3.If applicable in the service, ensure all Supporting People Quality Assessment Framework standards are met in the service and these along with RQIA standards guide your service delivery. Also be aware of and be guided by the REACH Standards for Supported Living. 4.Attend any meetings, training or up-dates required to contribute to the quality development of your service e.g. RQIA Road shows. 5.Ensure all internal and external regulatory monitoring visits e.g. internal Monthly Monitoring and RQIA inspections are prepared for and responded to in a timely and efficient manner. 6.Carry out Monthly Monitoring in other services within the organisation, as directed by line management. 7.Ensure all actions arising from inspections and monitoring are recorded, acted upon, and improvements evidenced and forwarded to the Registered Manager and Area Manager in a timely manner for action. 8.Ensure that all reports required by senior managers are completed in an efficient and timely manner, using electronic systems where appropriate and that these are forwarded to designated Senior Manager and other head of departments as required. 9.Following transition of any Person Supported into your service, ensure all assessments and records of the transition process are completed, recorded put in place. 10.Maintain all written records relating to the service as required, ensuring all are up-to-date and reviewed as required Resources and systems People/Staffing 1.Recruit and interview staff, maintaining the required staffing levels for the contracts and Person Supported support/care plans, in accordance with organisational procedures and current legislation and in liaison with the HR department. 2.Forward plan duty rotas using a Rota Management System (RMS). Ensure there is an adequate number and skill mix of support staff members available to meet the needs of People Supported within the allocated budget. 3.Ensure all absence is managed according to the Absence Management Policy and the absence information is forwarded to the HR department without delay. Ensure absence triggers are acted upon and long-term sick is managed in liaison with the HR department. 4.Hold regular team meetings and support effective teamwork and ensure clear, positive communication channels. Organise and chair monthly team meetings within the service. 5.Keep your knowledge on chairing meetings, teamwork, leadership and management skills up to date by attending management training courses as required. 6.Offer day-to-day advice and guidance to staff, giving formal supervision and appraisal as required according to policy to ensure best person-centred Autism practice by the staff team. Forward appraisal details to the HR department in a timely manner. Ensure your service has an acceptable level of appraisal/support/NISCC completed. 7.Ensure that all staff access mandatory and development training and that learning is transferred to practice. 8.Plan and deliver any training that you have competence to educate/train others in as required and directed by management. 9.Contribute to the on-call system as required for your own and other services across AINI. 10.Participate in any investigations, grievances, complaints or disciplinary procedures, in accordance with the organisation's procedures and in liaison with the HR department. 11.Compile and prepare salary returns for the staff team and submit them to the finance department for processing; also forward these to your Area Manager for inspection by the designated dates. 12.Maintain managerial observation of staff in your service paying particular attention to the following aspects: Policies and procedures are followed at all times. Care/support is person-centred: holistic, guided by power-with and not power-over and is empowering with choices offered to People Supported; is underpinned by empathy, compassion & dignity. People Supported needs are to the fore in the support/practice in your service. No staff display behaviours of any kind, or any form of communication that is derogatory, or shows a lack of respect to any Person Supported. That all records such as assessments, support plans, daily records, evaluations and reviews are kept up-to-date. That you act at once to deal with any observed practice that falls short of AINI required standards across all services. Depending on issue observed your action will be anywhere on a continuum from education, support, guidance to taking disciplinary action if needed. That you also provide regular positive affirmation of positive care/support celebrating good care/support when observed. Finance 1.Liaise with the Area Manager and the finance team in the preparation of the annual budgets and participate in budget review meetings at regular intervals. 2.Work within budget, maintaining and recording all financial information, including those related to People Supported own monies as well as the service's petty cash. 3.Ensure that People Supported are receiving all entitlements owed, with regard to benefits payments. 4.Ensure Management Accounts are scrutinised and any discrepancies reported and rectified with the support of the finance team. Investigate any discrepancies accordingly. 5.Ensure cash within the service/home is managed in accordance with the organisation's procedures. 6.Prepare for all internal financial audits and following these undertake any actions that have been recommended in the suggested timeframe. 7.Prepare for any external financial audi...
