Solution Architect

Solution Architect – Lloyds Banking Group End Date : Thursday 15 January 2026 Salary : £70,929 - £85,000 per annum Location : Manchester Hours : Full-time – 35 hours Working Pattern : Hybrid – at least two days per week, 40% of time, at our Manchester office. Job Description An exciting opportunity has arisen for a Solution Architect to design, develop and enhance the bank’s telephony channel. In this role, you’ll be essential in creating and delivering the development ecosystem through DevOps standard methodologies, empowering teams to introduce changes gradually and consistently to customers. You will work in cross‑functional environments, collaborating closely with software, quality and security engineers. Ensuring our products meet the quality and standards our customers expect. We seek a skilled professional with a consistent track record in large‑scale implementations and deep technical proficiency to lead our future telephony strategy, including the use of emerging technologies and closer integration with digital channels. You will provide scalable, modern solutions including incorporating new technologies. The Group comprises multiple Customer Relationship Channels; Telephony is a key component of our strategy. You will play a critical role in aligning with the overall strategic direction, including close integration with other channels such as Digital. We need someone who can dive deep into existing solutions, bring new ideas and drive continuous improvement as we transition to cloud‑native technologies. You will challenge the status quo and push boundaries by working closely with other architects and the wider engineering community. Join us as an innovator as we enter the next phase of our transformation journey. We are looking for passionate and curious technology specialists with innovative minds who can leverage our new architecture and support the evolution to a full micro‑service application, driving change, improving operational efficiency, and delivering at pace. What You’ll Need (Required) Systems Thinking & Architecture – ability to model complex systems, apply design and implementation patterns, and build scalable, secure and resilient solution architectures. Expert in writing high‑ and low‑level design documents. Technical Breadth and Depth – you should expect to operate at varying levels of detail across the product landscape, managing multiple priorities simultaneously. Leadership & Mentoring – takes responsibility for implementing formal development frameworks for a substantial department, while informally coaching and mentoring others throughout the organisation and investing in own personal development. Technical Proficiency – deep expertise in cloud platforms, enterprise software, cybersecurity and emerging technologies such as AI. Analytical & Problem‑Solving – strong analytical skills to assess business needs, identify gaps and deliver innovative, data‑driven solutions. Secure, Compliant by Design – embeds security and compliance principles into architecture and development, ensuring alignment with existing architecture patterns, regulatory and risk frameworks. Business Acumen in Financial Services – understands financial services operations and aligns technology strategies with business goals and customer needs. Innovation & Strategic Foresight – anticipates future trends, drives change initiatives and shapes technology roadmaps to deliver long‑term value. It would be great if you had any of the following (Nice to have) Experience with DevOps or Site Reliability Engineering (SRE), including automation, CI/CD and enabling technologies. Knowledge of quality assurance practices. Experience of workforce management software in an enterprise setting. Practical knowledge of containerisation, release orchestration and platform engineering. About Working For Us Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We welcome applications from under‑represented groups. We’re disability confident. If you’d like reasonable adjustments to be made to the recruitment process, just let us know. Benefits A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days’ holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies About Lloyds Banking Group At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop. We keep your data safe We’ll only ask for confidential or sensitive information once you have been formally invited to an interview or a verbal offer. We’ll explain what we need and why, and any request will come from a trusted Lloyds Banking Group person. Our values We are committed to building a workforce that reflects the diversity of the customers and communities we serve, and to creating a values‑led culture where all colleagues have opportunity to make a real difference. #J-18808-Ljbffr