IT Delivery Manager - London office, United Kingdom

IT Delivery Manager Flexible, London officeOur Mission'To create the finest retail experiences.'We are looking for an experienced IT Delivery Manager to lead the end-to-end delivery of digital (web and app) and CRM initiatives.You will work closely with Product, CRM, and IT teams, as well as external partners, to deliver high-quality solutions that support our customer strategy. Oversee the delivery of digital and CRM projects, ensuring alignment with strategic objectives Coordinate activity across Product and CRM squads, managing dependencies and timelines Work closely with internal stakeholders and 3rd parties to resolve technical challenges Manage risks, issues, and delivery documentation (RAID logs, business cases, etc.) Support agile delivery processes, release planning, and change management Ensure clear communication and collaboration between all involved teams Why McArthurGlen?Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.Exclusive Discounts: Access special discounts at our Designer Outlets.Flexible Working: Hybrid working options where possible to accommodate your needs.Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.Proven experience in IT delivery or programme management, ideally in digital environments Strong technical understanding of IT systems, with confidence in discussing technical topics with 3rd-party vendors and internal teams Familiarity with software delivery lifecycles, agile practices, and working across multiple squads Excellent stakeholder management and communication skills Highly organised, detail-oriented, and delivery-focused Experience in a B2C environment is a strong plus What to expect...• We commit to replying to all applications, feel free to get in touch if you'd like an update• You will have a main point of contact within our Talent team• We're a collaborative business: it's important for you to meet as many people as you can during the recruitment process.At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.