Head of IT Services and Operations

Job Description Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. We are supporting a leading organisation with the appointment of a Head of IT Services and Operations to lead digital services across a complex, enterprise-scale portfolio. This is a senior leadership role requiring a blend of strategic vision, operational excellence, and transformational delivery. You will be responsible for the end-to-end delivery of digital services, ensuring alignment with business strategy and driving innovation, efficiency, and governance across the portfolio. Key responsibilities include: Essential Experience Previous experience as a Systems Integrator (SI) in a delivery lead role within a large consultancy, now operating internally on-site within a major corporate organisation. Proven track record delivering digital services at enterprise scale Advanced communication skills, able to influence at C-Suite level. Expert in digital service delivery life cycle and operating models Highly advanced commercial, budgetary and operational management skills The Role Leading digital service delivery strategy across multiple business areas Champion innovation and continuous improvement in digital service delivery. Defining and delivering operational plans, KPIs and OKRs Owning significant budgets and resources with strong commercial control Building trusted relationships with Board, Senior stakeholders and Outsource partners Providing executive leadership to senior teams, including succession planning If you're looking to join a forward-thinking organisation and make a meaningful impact, please send your CV for consideration. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. xbpsjku By applying for this job you accept the Privacy Policy.