Job Description
Overview
Global Relay has set the standard in enterprise information archiving for over 25 years, offering cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, helping them gain visibility and control over their information and ensuring compliance with stringent regulations. Global Relay is a career-building company that offers challenging opportunities, innovation, and impact. We value diversity, inclusion, and collaboration across all backgrounds.
Your role
As our Talent Acquisition Partner, you will support our ongoing growth in a fast-paced SaaS environment, with a particular focus on hiring and headhunting across the business in EMEA, including Legal, Marketing, Sales & Customer Success, Software Engineering, and the Product and Technical fields.
Key responsibilities
Drive strategic talent acquisition and recruitment initiatives including research, recommendations, and implementation of programs and policies
Act as strategic advisor to hiring managers, providing market insights, talent mapping, and guidance on hiring strategies aligned with organizational growth
Manage full-cycle recruitment across defined roles and functions, partnering with hiring managers to deliver against SLAs from sourcing through offer and onboarding, ensuring a high-quality candidate experience and quality hires
Build talent pipelines using data-driven approaches, sourcing tools, and proactive workforce planning
Champion recruitment best practices, interview training, and employer branding initiatives to strengthen our position as an employer of choice
Establish effective sourcing methods through networking, professional associations, headhunting, and referrals
Maintain accurate ATS records and ensure compliance with all hiring policies and practices throughout the recruitment process
Conduct candidate screening, interviews, and reference checks while managing external agency relationships
Serve as escalation point for recruitment issues and provide guidance and mentorship to team members
Represent the company professionally at recruitment events, career fairs, and networking opportunities
Compile recruitment metrics and status reports to track effectiveness and inform decision-making
Qualifications
4+ years of experience in Talent Acquisition or recruitment, ideally within a SaaS, technology, or fast-paced commercial environment
Proven ability to manage end-to-end recruitment, from intake through offer, while delivering a positive candidate experience
Experience partnering with hiring managers, providing market insight and candidate assessments
Strong sourcing and assessment capability, including direct sourcing, screening, and structured interview support
Strategic, consultative mindset capable of advising on talent availability and effective interview and selection strategies
Knowledge of relevant employment regulations, including employment standards and human rights legislation
Experience with Applicant Tracking Systems (ideally Greenhouse) and advanced proficiency with MS Office Suite
Exceptional communication skills (written, verbal, interpersonal) with strong business acumen and attention to detail
Solid project management experience with ability to manage moving timelines and changing priorities
Strong analytical and problem-solving skills with excellent organizational abilities to prioritize and multi-task
Self-starter comfortable working independently and collaboratively in fast-paced environments
What you can expect
At Global Relay, there’s no ceiling to what you can achieve. You’ll receive mentoring, coaching, and support to reach your career goals. You’ll be part of a culture that rewards creativity, perseverance, and hard work, and you’ll work alongside smart, diverse colleagues.
Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit www.globalrelay.com.
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