Head of Billing

Join to apply for the Head of Billing role at Rider Levett Bucknall RLB. Department: FinanceLocation: Belfast Why RLB? At RLB, we live by four simple ideas: Truth, Trust, Together, Tomorrow. A place where people make progress. We value your skills, talents and unique perspectives. Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful ways. You’ll continue to learn and advance as we provide a tailored training programme, mentoring schemes and reverse mentoring to share expertise and gain insights. We’ll give you opportunities to work on ambitious projects designed and developed in the built environment sector. As an independent, employee‑owned business, teamwork and collaboration lie at the heart of everything we do. Hybrid and flexible working arrangements and family‑friendly policies invest in employee wellbeing. Join us and you will thrive personally as well as professionally. Overview of Role This pivotal leadership role oversees the billing team across the UK & Europe. The person will set strategic direction for billing operations, ensuring efficient, accurate, compliant processes that meet targets while developing high‑performing teams and driving continuous improvements. Key Duties Lead the Billing function and set strategic goals and operational priorities Drive process improvements and automation initiatives to streamline billing operations Develop and implement Billing SOP, international billing policies, and best practices Monitor performance metrics, deliver improvements, and report on KPIs to the CFO, regional directors, and board Liaise directly with clients, senior management, and technical teams to resolve billing queries and ensure alignment with client billing guidelines and initial onboarding Ensure compliance with global VAT laws, international invoicing requirements by country, account rules, and billing practices Monitor, strategise and reduce work in progress across the business Collaborate with finance, compliance, and legal operations teams to support audits and internal reporting Responsible for leading the monthly billing process across the group Responsible for overall billing communication, keeping the UK, Europe and key stakeholders up to date with all necessary information Direct management of 5 team leads and indirect management of 15 FTEs Oversee international e‑billing for the company In charge of ERP updates Travel may be required to all UK & European offices Essential Qualifications 5+ years in a similar role leading a transformational billing function in an international company Knowledge of regulatory compliance including international legal billing standards, VAT, and accounts rules Experience in billing function transformation or contributing to ERP implementations, enhancements, and upgrades D365 experience preferred Benefits Hybrid Working – flexible patterns to support work‑life balance, competitive maternity and paternity packages. Well‑Rewarded salary and generous holiday entitlement, opportunity to purchase up to five extra days. Focus on Wellbeing – gym membership, cycle to work schemes. Healthcare Packages – private health insurance, dental, eyecare vouchers. Personal Development – continuous learning programme, APC, in‑house mentoring. Additional Benefits – season ticket loan, professional membership subscriptions. Exceptional Exposure – diverse projects across sectors and regions. Social Responsibility – team events, charity fundraising, volunteering. Diversity, Equity & Inclusion Commitment We believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution, and be challenged and supported to reach their full potential. Our talent strategy enables us to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse workforce. Find out more at https://www.rlb.com. If you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at: recruitment@uk.rlb.com. #J-18808-Ljbffr