Application Support Specialist

Job Description Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. Application Support Specialist ???Locations: Spalding, Alconbury, Birmingham or Nottingham, Lisa Wright Recruitment is supporting a client in their search for a proactive Application Support Specialist to join their IT team. You’ll play a key role in supporting and improving the firm’s core legal and business applications, working closely with lawyers, partners, and business support teams. What you’ll do: Provide day-to-day support for applications such as iManage, BigHand, Elite, and Microsoft 365. Assist with upgrades, enhancements, testing, and simple configuration tasks. Support integrations, data quality checks, and liaise with vendors to resolve issues. Deliver training, user guides, and knowledge base articles. Follow security standards and help maintain access controls and permissions. What we’re looking for: Experience in application support, systems support, or technical analyst roles. Professional services experience is preferred but not essential. Strong analytical skills, problem-solving, and clear communication. Methodical, organised, and able to manage competing priorities. Desirable: Knowledge of integrations, testing/QA processes, reporting tools (Power BI/SSRS), or PowerShell. ITIL Foundation or similar certification. Working Arrangements: Based from Spalding, Alconbury, Birmingham or Nottingham, with some hybrid working. Occasional out-of-hours work for upgrades or critical maintenance. xbpsjku Travel to other offices may be required. If you’re a skilled Application Support Specialist looking for a role where you can make a real impact, Lisa Wright Recruitment would love to hear from you.