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Chief X Information Officer (CXIO)

📍 London, United Kingdom

Technology Somerset NHS Foundation Trust

Job Description

We are looking for an exceptional Nursing, Midwifery or AHP digital leader to take on the role of Chief X Information Officer (CXIO) and help shape the future of digital health and care at Somerset NHS Foundation Trust. This senior role sits at the heart of our Digital Services and Professional Nursing, Midwifery and AHP leadership teams. You will drive clinical digital transformation across acute, community, and mental health services as we implement our new Healthset Electronic Health Record (EHR) in collaboration with Dorset and deliver our Trust-wide digital, data and technology strategy. The CXIO plays a pivotal role in transforming how our clinical teams use digital tools. As a senior leader reporting to the CIO and professionally to the Chief Nursing Officer and CCIO, you will: Lead digital strategy, system optimisation, and pathway transformation across NMAHP services. Influence executive and clinical leadership teams on digital design and investment. Ensure our digital systems support modern clinical practice, improve safety, and reduce burden. Maintain strong governance frameworks across clinical safety, IG, and digital risk. Support the digital wellbeing and capability of the clinical workforce. Continuously scan for emerging technologies, research, and innovation opportunities. Main duties of the job Be an influential advocate for digital transformation across all clinical professions. Lead the digital Nursing, Midwifery & AHP (NMAHP) function and associated leadership teams. Shape Trust-wide digital strategy, ensuring strong alignment with national and local priorities. Clinical Informatics & EHR Implementation Provide senior clinical leadership for the design, deployment and optimisation of the Healthset EHR. Ensure clinical safety, governance and high-quality pathway design. Drive re-engineering of workflows to release time to care and enhance operational efficiency. Engagement, Influence & Collaboration Build strong relationships with frontline staff, executives, digital teams and external partners. Use persuasive communication and expert facilitation to support staff engagement and adoption. Represent the Trust in regional and national digital health forums. Pathway Redesign & Improvement Lead multifaceted workstreams that modernise pathways using digital tools and clinical informatics. Lead and oversee education, training and support programmes to build digital literacy. Governance & Safety Assurance Provide leadership in risk, safety, and IG compliance relating to digital systems. Ensure robust assurance, reporting and oversight mechanisms. Education, Culture & Workforce Development Shape Trust-wide digital training, learning and development programmes. Support digital innovation, research and future technology adoption. About us At Somerset NHS Foundation Trust , we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer: Flexible working options to help you balance work and life NHS pension scheme for long-term financial security Generous annual leave allowance to recharge and relax A strong focus on career development to help you grow and achieve your potential Additionally, you'll gain access to our Blue Light Card , unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work. We are proud to foster a diverse, skilled, and inclusive workforce , and we encourage applications from all backgrounds. Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty , and breath taking coastlines , with vibrant cities like Bristol , Bath , and Exeter just a short drive away - and only two hours to London . The region is home to excellent educational facilities , and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy. Job responsibilities Job Purpose: The Chief X Information Officer (CXIO) will drive the strategic integration of digital and data solutions as part of the Healthset Electronic Health Record (EHR) programme and in keeping with the digital, data and technology strategy. The post is a senior member of both the Professional Nursing, Midwifery and AHP Leadership and Digital Leadership teams. The post holder reports to the Chief Information Officer (line management) and jointly to the Chief Nursing Officer and Chief Clinical Information Officer (professionally). The post holder will lead the implementation, adoption and optimisation of clinical systems and workflows, co-ordinating the required clinical process remodelling and associated change adoption and training, to enhance patient care and safety, and colleague experience and benefits realisation. This role is pivotal in enabling the organisation to harness the EHR to improve patient outcomes, operational efficiency and innovation. The postholder will have responsibility for clinical Nursing, Midwifery and AHP functions and will act as the professional digital lead for all Nursing, Midwifery and AHP professionals within the Trust. The post holder will continuously review, evaluate and adopt new and emerging technologies relevant to own and wider service areas. Review of performance is undertaken through the agreement of performance objectives and individual performance appraisal by the Chief Information Officer and Chief Clinical Information Officer. Formal appraisal is undertaken on an annual cycle with a 6-month interim review. Leadership and Strategy The CXIO must advocate for the substantial and ever-growing opportunities associated with digitisation of clinical pathways, working with executive, medical, nursing and AHP leads, operational and digital teams. Champion digital transformation and act as a trust-wide advocate for digital innovation within NMAHP workflows. Champion the adoption of digital technologies as a transformational tool where workflow and practice can be aligned for the benefit of patient health and care. Work with other information officers from a range of clinical professions, medical and nursing leadership and Healthset leadership to shape strategic vision. Responsibility for the leadership, management and oversight of the digital Nursing, Midwifery & AHP (NMAHP) function across the organisation. Responsible for digital and data training and adoption strategies delivery across all NMAHP. Interpret overall health service policy and strategy and ensure digital strategy is aligned with national and local nursing strategy, working closely with lead information officers from a range of clinical professions, CIO and Director of Strategy and Digital Development. Clinical Informatics & System Implementation Provide clinical leadership in design, deployment, evaluation, re-engineering, and optimisation of clinical systems and their associated clinical pathways. Ensure clinical safety in system design, implementation, and governance as a Clinical Safety Officer or equivalent. Lead on the strategic development of NMAHP pathways and care within the Healthset programme. Ensure the strategic development of NMAHP pathways are integrated into the overall clinical pathway design in a way that optimises safety, efficiency and experience for patients and all care teams. The role will encourage clinical leadership of the digital and transformation agenda across the organisation, acting as an ambassador and influencing colleagues from all front-line professions to be involved in and provide leadership to the digital portfolio. Lead complex analysis of options, issues or risks, coordinating appropriate stakeholder input, ensuring detailed options analysis for situations that may fundamentally affect care delivery in the Trust. Stakeholder Engagement Collaborate with digital, clinical, and executive teams, along with external partners, to ensure systems deliver benefits to patient care and staff workflow. Where required, working in partnership with external organisations as part of the Healthset Programme. Ensure the widest possible input to pathway design to ensure the digital pathways match modern ways of working and do not add pressure to nursing teams. Engage frontline teams to support adoption of digital tools and enable improvements in care delivery through new digital models. Build strong relationships and foster consensus at all levels of the organisation, both corporately, clinically and throughout the wider health system, to assure the achievement of objectives with a clear need to work collaboratively. Provide and receive complex information relating to Healthset programme delivery, including potentially sensitive commercial information. Including presentation to wide-ranging stakeholder groups of all levels internally and externally to the Trust. Communication and relationship skills - use persuasive, motivational and negotiation skills to secure engagement and staff release for system design, training, and optimisation activities. This includes a deep understanding of the impact of change on individuals and teams and the ability to support others in conveying a positive vision for transformation. Pathway & Process Improvement Analyse current workflows; design informatics-based improvements to enhance efficiency, reduce risk, and support safer patient care. Keep the currency of releasing time to care at the forefront of all digital improvement work. Plan, organize, guide and lead multifaceted Trust-wide workstreams within the Healthset programme, ensuring delivery plans are maintained and adjusted to meet agreed strategic objectives. Oversee and lead the development of specialized multi-professional care pathways and associated train...

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Job Details

Posted Date: March 20, 2026
Job Type: Technology
Location: London, United Kingdom
Company: Somerset NHS Foundation Trust

Ready to Apply?

Don't miss this opportunity! Apply now and join our team.