Job Description
The role will ensure all capital projects are delivered safely, efficiently and to the highest quality standards, supporting Center Parcs' brand standard, operational performance and long-term growth strategy. You will be the senior authority for capital delivery, driving commercial value, innovation and operational excellence across a diverse project portfolio. This role reports into the Estates Director.
Responsibilities
Capital Strategy & Portfolio Leadership: Lead the multi-year capital investment strategy and five year roadmap, prioritising high impact projects and providing inclusive, transparent advice to the Estates Director and Board to support sustainable growth and an excellent guest experience.
Programme & Project Delivery: Oversee the end to end delivery of complex capital projects, ensuring best practice governance and controls so that all activity is delivered to agreed cost, programme, quality and safety standards.
Commercial & Financial Management: Manage multi million pound capital budgets and long term investment plans, securing positive commercial outcomes through fair procurement and contract strategies, supported by robust forecasting, cashflow management, investment appraisal and accessible business case development.
Stakeholder & Operational Integration: Work collaboratively with colleagues across Villages, Operations, Guest Experience, Sustainability and Finance to integrate projects smoothly into live environments, building inclusive and trusted relationships with external partners while minimising disruption to guest operations.
Health, Safety, Quality & Sustainability: Champion a zero harm culture across all projects, ensuring compliance with CDM Regulations and Building Safety legislation, embedding low carbon and sustainable design principles, and encouraging responsible innovation in construction methods.
Leadership & Capability Development: Lead and empower a high performing capital projects team, strengthening succession planning and capability pathways while fostering a positive, supportive and inclusive culture where everyone can succeed.
This is a hybrid role, based in the office two days per week, with the remainder worked from home. The position is based at Head Office (Forest House), with regular travel to villages / sites as required. Free on-site parking is available. Welcome to Center Parcs, the number one choice for short break holidays, employing a team of over 10,000 across Forest House and six separate villages located in the UK and Ireland. The Head of Capital Projects will lead the strategic planning and delivery of Center Parcs' capital investment programme across its UK & Ireland estate. This includes new commercial developments, major refurbishments, colleague and guest experience enhancements.
Qualifications
Senior leadership experience delivering complex, multi site capital programmes within the private sector, ideally across hospitality, leisure, retail, property or mixed use environments.
Proven ability to manage large scale capital portfolios, typically valued at £30m or more, with a focus on sustainable, responsible investment.
Background in delivering projects within live operational environments, ensuring colleagues, guests and partners are supported throughout.
Experience working collaboratively with contractors, consultants and supply chains, building inclusive, transparent and trusted relationships.
Confident communicator with experience engaging at Board level, providing clear, evidence-based insight and fostering constructive, inclusive stakeholder dialogue.
Compensation
Circa £110,000 per annum dependent upon experience plus 22% bonus scheme.
Benefits
Management Bonus Scheme (up to 22%)
Company Car
Access to our enhanced pension plan, with 8% from you and 7% contributed by Center Parcs
Life Assurance
Private Medical Insurance
Discounted Center Parcs breaks
Free use of our leisure facilities
20% discount in our restaurant and retail outlets
Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
An Employee Assistance Program - providing support on financial, health and legal matters
Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
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