Job Description
Head/Director of Existing Customer Strategy
LONDON
THE COMPANY
This role is with an exciting business in the consumer lending space. They have grown significantly over the past few years and are well established and set for the future. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business.
THE ROLE
Developing and building out the existing customer strategy and wider function
Assessing existing lending policies and customer strategies to enhance performance
Work and communicate closely with senior members and other teams within the business whilst leading a small Credit Risk team
Work closely with stakeholders and the Cโsuite to drive the future direction of the business
YOUR SKILLS AND EXPERIENCE
Experience working with Credit Cards is essential
Prior experience leading Existing Customer Strategy (credit limit increase/decreases, repricing, crossโsell, etc.)
Experience working with SQL
Prior experience managing a team
SALARY AND BENEFITS
Up to ยฃ100,000โ160,000 base salary depending on level
Contributory pension scheme
HOW TO APPLY
Please register your interest by sending your CV to Rosie Walsh through the โApplyโ link.
SENIORITY LEVEL
Director
EMPLOYMENT TYPE
Fullโtime
JOB FUNCTION
Analyst
Industry: Banking
LOCATION
London, England, United Kingdom
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Job Details
Posted Date:
December 27, 2025
Job Type:
Finance and Insurance
Location:
London, United Kingdom
Company:
Harnham
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Don't miss this opportunity! Apply now and join our team.