Job Description
OverviewHead of Billing at Rider Levett Bucknall RLB – London.DescriptionDepartment: FinanceLocation: LondonWhy RLB?At RLB, we live by four simple ideas: Truth, Trust, Together, Tomorrow. Four values that live at the heart of RLB. A place where People Make Progress. We value your skills, talents and unique perspectives – we think they are priceless. Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful ways. We’ll give you opportunities to work on some of the most ambitious and exciting projects currently being designed and developed in the built environment sector. You’ll continue to learn and advance as everyone who works for us is provided with a tailored training programme. Our mentoring and reverse mentoring schemes will enable you to share your expertise while gaining fresh insights. What makes RLB unique is our inclusive culture. As an independent, employee-owned business, teamwork and collaboration lies at the heart of everything we do. Hybrid and flexible working arrangements and family-friendly policies are just some of the ways we invest in employee wellbeing. Join us and you will thrive personally as well as professionally.Overview of roleThis is a pivotal leadership role overseeing the billing team across UK & Europe. The person will set all strategic direction for all billing operations, ensuring our processes are efficient, accurate, compliant and targets are met, whilst developing high performing teams and driving constant improvements and efficiencies. This person will oversee an international team and ensure companywide billing requirements are achieved.Key DutiesLeading the Billing function and setting strategic goals and operational prioritiesDrive process improvements and automation initiatives to streamline billing operationsDevelop and implement Billing SOP, international billing policies, procedures and best practicesMonitoring performance metrics, driving improvements, and delivering on KPIs to the CFO, regional directors and boardLiaise directly with clients, senior management, technical teams and clients to resolve billing queries and ensure alignment with client billing guidelines as well as initial client onboardingEnsure compliance with global VAT laws, international invoicing requirements by country, account rules and international financial controls and billing practicesMonitor, strategize and reduce Work in Progress across the businessCollaborate with finance, compliance and legal operations teams to support audits and internal reporting requirementsResponsible for leading the monthly billing process across the groupResponsible for overall billing communication, keeping the UK, Europe and key stakeholders up to date with all necessary informationDirect management of 5 Team Leads and indirect management of 15 FTEsOverseeing international E-Billing for the companyIn charge of ERP updatesTravel may be required to all UK & European officesEssentialThe ideal candidate will demonstrate a positive proactive approach and will be committed to delivering internal and external customer service excellence.5 years’ plus experience in a similar role in an international company leading a transformational billing functionKnowledge of regulatory compliance including international legal billing standards, VAT and Accounts rulesExperience in billing function transformation or contributing to ERP implementations, enhancements and upgradesD365 experience preferredRLB Employee BenefitsOur culture is built around enabling you to fulfil your potential, so you can look forward to benefits that include:Hybrid Working - Working patterns to support your work-life balance. As well as competitive maternity and paternity packages.Well-Rewarded - A competitive salary and generous holiday entitlement, with the option to purchase up to five extra days.Focus On Wellbeing - Health and wellness options, including gym membership and cycle to work schemes.Healthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers.Personal Development - Continuous learning and development programme, including APC and in-house mentoring schemes.Additional Benefits - A wide range of benefits including a season ticket loan and professional membership subscriptions.Exceptional Exposure - Opportunity to work on diverse projects across sectors and regions.Social Responsibility - Team and social events, charity fundraising and volunteering activities.Diversity, Equity & Inclusion CommitmentWe believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work, and that our workforce should reflect these communities and our clients. Our talent strategy should enable us to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse and inclusive workforce. Find out more here: Diversity, Equity & Inclusion - RLB | EuropeIf you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at: recruitment@uk.rlb.comSeniority levelDirectorEmployment typeFull-timeJob functionAccounting/Auditing and FinanceIndustries: ConstructionLondon, England, United Kingdom 17 hours ago
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Job Details
Posted Date:
January 24, 2026
Job Type:
Arts and Entertainment
Location:
London, United Kingdom
Company:
Rider Levett Bucknall RLB
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.