VP Service Design & Experience Strategy

A leading financial institution in Greater London is seeking a Vice President of Service Design to lead cross-functional teams and enhance customer experiences. This role focuses on shaping end-to-end customer journeys through innovative service design principles. The ideal candidate will have extensive experience, enabling them to collaborate effectively and design solutions that align with business objectives. This position demands strategic insight and a strong commitment to user-centered design, alongside significant project experience in complex environments. #J-18808-Ljbffr