Service Manager

Service Manager Grantham £50,000 to £55,000 Company Vehicle Benefits NEOS Engineering are currently working with a growing and well-respected machinery dealer who are looking to appoint an experienced Service Manager to lead their aftersales and engineering function. Interested in this role You can find all the relevant information in the description below. This is a fantastic opportunity for a driven Service Manager who understands heavy plant machinery and thrives in a fast-paced operational environment. The Role As Service Manager, you will be responsible for overseeing the full service operation including workshop and field engineers. Your responsibilities will include: Managing and developing a team of service engineers Overseeing workshop and field service scheduling Ensuring high levels of customer service and SLA delivery Driving service revenue, profitability and utilisation Managing warranty processes and technical support Maintaining high standards of health & safety and compliance Working closely with parts and sales departments to ensure seamless customer support The Candidate We are looking for someone who: Has strong experience within heavy plant / construction machinery Has previously managed workshop and/or field service teams Is commercially aware and understands service P&L performance Has strong organisational and leadership skills Is confident dealing with customers and resolving technical xbpsjku issues Comes from a mechanical and/or electrical engineering background What's on Offer £55,000 basic salary Company vehicle Long-term opportunity with a growing dealer Senior leadership role with autonomy Supportive and forward-thinking business This is an excellent opportunity for an experienced Service Manager looking to take ownership of a growing service department within a reputable machinery business.