Principal Solutions Architect

Location: Remote - Bi-Monthly Travel to LondonJob Type: PermanentIntroduction:Our client is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK, they employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, they do work that matters with people who care.The Role: Transform our clients through world class CXJoin our dynamic technology team and be at the forefront of digital transformation as a Principal Solution Architect, driving technical solutions and innovation across transformative programmes in both pre-sales and delivery in large scale BPX deals. You will operate as a senior technology voice, combining deep technical expertise with strategic business acumen to drive outcomes that matter. This strategic role drives solution architecture development, and cross-functional integration throughout the opportunity lifecycle—from initial shaping through successful transition to delivery. The ideal candidate combines deep technical expertise with proven experience with large scale projects, including competitive analysis, estimation methodologies, and compliance frameworks. This role will require you to see and drive towards the company strategy while rolling up your sleeves to create compelling, differentiated, and executable solutions for our customers.Key ResponsibilitiesSolution Leadership & StrategyLead solution design and strategy for large, complex government pursuitsDefine and oversee technical win themes, discriminators, and innovation differentiatorsCollaborate with capture managers and business development teams to shape opportunities pre-RFP through deep, meaningful and direct engagement with customersFacilitate and lead solution reviews with executives and subject matter expertsLead large, complex initiatives of strategic importance involving cross-functional teamsTechnical Architecture & InnovationDesign scalable, extensible, and flexible solutions leveraging cutting-edge technologiesIncorporate capabilities from Accelerators and internal reusable capabilities and offerings to drive differentiationLeverage reference architectures, demonstrations, playbooks, and various technology artifactsStay current with leading solution architectures and industry hyperscalers (AWS, Microsoft, Google, ServiceNow, Salesforce)Ensure compliance with technical requirements and validate solution feasibilityProposal Development & Competitive AnalysisOwn technical solutions for RFI, RFP, and RFQ responses, including whitepaper creation and concept development.Conduct competitive analysis of industry pricing approaches and award trendsSupport Black Hat exercises at bid level and perform market/sector competitive analysisReview technology solutions for compliance with federal and corporate standardsOwn and drive competitive top-down estimates using expert judgment, comparative/analogous estimation, parametric estimation, and three-point estimation techniquesGuide teams on estimation best practices, cost optimizations, risk quantification, and pricing strategiesInterface with pricing and delivery teams to ensure solution viability and cost realismAssess market trends, seasonal impacts, and service level agreement implicationsLead and mentor other Solution Architects to advance in both their capabilities and their careersProvide guidance, coaching, and training to technical employees across the organizationAct as bridge between technical teams and non-technical stakeholders both internal and externalCollaborate with operations, information security, and human resource teams early in capture process to ensure implementable solutionsWork directly with customers to understand needs to design tailored solutionsImplementationWork with delivery teams to build implementation plans addressing technical operational readinessFulfil the chief engineer role for project delivery – you design it, you build it.Ensure solutions are designed with implementation and operational considerationsCollaborate with delivery teams to guarantee effective operational implementationCommunication & Stakeholder ManagementDevelop and deliver presentations and demonstrations to internal and external stakeholdersCommunicate complex technical concepts to senior leadership and non-technical audiencesBuild trust and credibility through consistent delivery and transparencyPresent high-level solution concepts and estimation models to stakeholdersEssential Skills – What You\'ll BringDeep technical and hands on understanding of modern cloud platforms, including AI and data solutions.Proven experience delivering material impact in creating winning technology solutions for large bids (£20-200M+), large contracts, or public sector clients, ideally leveraging AI as a USP.Deep experience in several of the following technologies: Salesforce, ServiceNow, Dynamics 365, AWS Connect, Genesys, Verint, Case Management including native AI capabilityOutstanding communication able to explain complex topics to technical and non-technical audiences with clarity and confidence.Strong stakeholder management and relationship-building across diverse teams.Collaborative mindset enthusiastic about co-creating with colleagues, partners, and clients.Driving capability modelling sessions with business, vendors and technology stakeholders to create roadmap architecturesAgile approach to problem-solving and adaptability in dynamic environments.Experience with Managed Services, IT Services, and Software Development opportunitiesExperience in one or more additional technology areas such as Secure Software, DevOps, CI/CD, or Site Reliability Engineering; Data Management and Governance; Data Science; Data Analytics; infrastructure; cloud; platform; software as a service offering.Track record of crafting solution architectures rooted in business needs, customer journeys, and innovation.Ability to thrive in flexible, fast-paced environments across multiple time zonesCuriosity and a desire for continuous learning in technology and beyond.A passion for presenting, public speaking, or sharing insights at industry events.Desirable Skills – What Makes You Stand OutExperience in designing and implementing secure cloud solutions and proficient in cybersecurityCompliance stnadards, and risk management framework experience through the delivery and accreditation of solutions in a highly regulated customer environment.Experience supporting Black Hat exercises at bid levelKnowledge of security, monitoring, performance, and SLA standardsComfort with cross-cultural, cross-functional collaboration in global organisations.Recognition for empowering inclusive, diverse teams and championing ethical technology. #J-18808-Ljbffr