Vice President, Platform Engineering - Windows SRE

Do you want your voice heard and your actions to count?Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.Site Reliability Engineering are responsible for delivering continuous improvement, automation and self-service offerings to operational teams across Bank EMEA and Securities International.MAIN PURPOSE OF THE ROLEResponsible for the reliability and efficiency of infrastructure through the delivery of common, repeatable tools and processes that greatly reduce the amount of toil operations must performMember of L3 Engineering team providing subject matter expertise and ultimate escalationKEY RESPONSIBILITIESPrimary:Develop software to make infrastructure services self-managing and self-serviceDeliver continuous service improvement by developing Infrastructure as CodeEliminate manual, repetitive, automatable, tactical tasks that are devoid from valueImprove system performance, make effective use of resources, distribute load and reduce latencyIdentify SLO’s (Service Level Objectives) to meet availability and latency objectivesDevelop pro-active monitoring solutions that alert on symptoms and not just on outagesPerform detailed root cause analysis (RCA’s) on incidents and outages to prevent futurePartner with development teams to improve services via rigorous testing and release proceduresIdentify technical debt and partner with application teams to build remediation plansDevelop standard operational procedures and produce effective documentationAnalyse workloads and devise suitable cloud migration strategies where appropriateEnsure all project / investment workloads are delivered according to plans and budget definedLiaise with Infrastructure Control and IT Risk teams to satisfy internal and external audit requestsDeputise for team lead when required to do so and act-up accordinglyIdentify cost saving and optimisation opportunities across the groupBuild strong working relationships across the organisationAdhere to the core values of the bankSecondary:Perform daily health and compliance checks for all systems as requiredEnsure all systems are backed up successfully and any issues are promptly resolvedValidate monitoring alerts and batch job failures are detected promptly and satisfactorily resolvedEnsure sufficient capacity is available to accommodate drive growthRespond to emails sent to the team distribution list / mailboxes in a timely mannerHandle incidents and requests with efficiency and a \"customer first\" mindsetMaintain infrastructure in a highly available, reliable, secure and performant mannerGeneral Server / Database / Virtualisation Administration maintenance activitiesProvide technical support to application support and development teamsProvide consultancy to application support and development teamsTake part in On-Call & weekend work rotation; triaging and addressing production issues as they ariseSKILLS AND EXPERIENCEEssential:Exceptional skills in Microsoft Windows Server internals and related technologiesExcellent skills in managing and maintaining Active Directory, DHCP, DNS, LDAP and KerberosExtensive experience in hardware performance monitoring and tuning complex low latency systems.Agile, Site Reliability Engineering (SRE) and DevOps Principles and practicesExceptional knowledge of scripting and programming languages such as PowerShell, Python and C#Fluent in Backup and Recovery processes and proceduresAdvanced knowledge of Clustering, High-Availability, Replication and Disaster Recovery techniquesAbility to tune Network, Storage, Server and Virtualisation layers for optimal performance and reliabilityExcellent Performance Tuning skills, in-depth knowledge of system internals, performance counters and performance measurement and analysis tools.Ability to interpret and implement CIS security hardening recommendations in a controlled mannerAcute awareness of Security and Auditing requirements in a regulated environment\"Infrastructure as Code\" Principles and practices.\"Continuous Integration (CI) and Continuous Development (CD)\" Principles and practicesGit, Ansible, Terraform and TeamCitySerena Deployment Automation (SDA) and JenkinsHighly Desirable:Experience on writing, managing plays/playbooks on AWX / Ansible TowerAdvance working knowledge of Kubernetes and Docker container orchestrationMicrosoft SQL Server, Oracle, Sybase ASE, MongoDB and SnowflakeIBM Tivoli / NetcoolNutanix HCI and VMWare ESXNetworking Protocols (TCP/IP, DNS, DHCP, VLAN’s)RHEL, Oracle Linux, Oracle Solaris and related technologiesCloud computing - IaaS, PaaS and SaaS offerings across Azure, AWS, GCP and OracleKnowledge of data security governance and regulations such as GDPR and SOXDesirable:Dell EMC PowerStore (SAN) and Isilon (NAS)Rubrik, EMC Networker, Data Domain and IBM Tivoli Storage ManagerCyberArkSplunkQualysCisco TetrationServiceNowJIRA and ConfluencePERSONAL REQUIREMENTSExcellent communication and interpersonal skillsAbility to handle pressure during outages and systematically resolve issuesExcellent problem-solving skillsResults driven, with a strong sense of accountabilityA proactive, motivated approachThe ability to operate with urgency and prioritise work accordinglyA structured and logical approach to workAttention to detail and accuracyAbility to perform well in a pressurised environmentAbility to manage constructive conflict effectivelyThe ability to manage large workloads and tight deadlinesAble to communicate complex technical concepts to non-technical persons at all levelsWe are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. #J-18808-Ljbffr