Head of Operations – Autism & ADHD Services

Head of Operations – Autism & ADHD Services Salary: £65,000 base Location: Worcester (multi-site with expansion plans) Contract: Permanent, Full-Time An opportunity has arisen for a senior operations leader to take ownership of the launch and development of specialist children’s services focused on Autism and ADHD pathways. This role is ideally suited to someone who enjoys creating structure from the ground up. Designing operational frameworks, mobilising teams, and ensuring services are safe, effective, and scalable as they grow. You will play a central role in establishing the first sites in Hereford and Worcester, working in close partnership with clinical leadership while shaping the future direction of children’s services as expansion progresses. Key Responsibilities Lead operational set-up and launch of Autism and ADHD services Develop workforce, clinic, patient pathway, and systems plans Ensure services are compliant, safe, and fully operational from day one Establish scalable operational models for future expansion Manage day-to-day delivery across referrals, appointments, clinic activity, and follow-up pathways Monitor performance, address bottlenecks, and ensure consistent service standards Collaborate with clinical teams to align operational delivery with quality standards Recruit, lead, and mentor operational teams including administrators, team leads, and future service managers Build a high-performing structure to support service growth Foster collaboration between operational and clinical colleagues Oversee use of operational platforms and patient management systems Ensure technology supports efficiency, reporting, and service scalability Drive continuous process improvements Act as the operational lead for children’s services Partner with clinical, finance, IT, and growth teams to support service expansion Use learnings from initial sites to inform future launches and private service development Experience Required Essential Senior operational leadership experience in healthcare, mental health, or children’s services Proven track record in service mobilisation, launch, or scaling operations Strong people management experience across multidisciplinary teams Experience with operational systems and digital platforms Ability to work across multiple sites and engage directly with operational teams Strong organisational, problem-solving, and stakeholder management skills Desirable Experience within children’s services or neurodevelopmental pathways (Autism/ADHD) Experience working alongside clinical leadership Knowledge of NHS or NHS-adjacent service delivery models Experience scaling services or supporting multi-site growth Exposure to private healthcare or mixed public/private models How to Apply If you are an experienced regional leader looking for a role with a stable provider and a fresh leadership vision, please get in touch for a confidential discussion. Contact Tom Fitch at Compass Associates on 02393 874295 or email your CV to tfitch@compassltd.co.uk Referral Reward Know someone who might be perfect for this role? We offer £200 in vouchers of your choice for every successful referral placed.