Technical Officer

Location - Craigavon ?? Technical Department Reports to: Head of Supply Assurance Are you passionate about food safety, supplier compliance and making sure the supply chain stands up to the highest standards? We're looking for a detail-focused and proactive Technical Officer - Supply Chain to join our Supply Assurance team. This is a fantastic opportunity to work closely with suppliers, technical teams and manufacturing sites to ensure all raw materials and ingredients meet legal, customer and internal requirements. If you enjoy building supplier relationships, working with systems, and driving continuous improvement, this could be the role for you. The Role You'll be part of a small but highly important team responsible for ensuring our supply chain is compliant, safe and audit-ready. Working with systems such as SMILE and Foods Connected, you'll manage supplier documentation, support approval processes, and help ensure the right information is accurate, complete and accessible across the business. You'll act as a key link between suppliers, Quality Assurance Managers, Specification teams and manufacturing sites. Key Responsibilities Ensure suppliers are correctly set up and maintained in SMILE and Foods Connected Request, review and manage compliance documentation and Supplier Assessment Questionnaires (SAQs) Analyse supplier information to confirm adequacy and completeness Challenge and verify new supplier requests before approval Update retailer-approved supplier lists where required Gather documentation for concessions and ensure smooth sign-off processes Build professional relationships with suppliers Ensure suppliers understand and comply with Pilgrim's Europe ingredient and meat requirements Support suppliers in maintaining accurate system information Monitor and report on supplier performance KPIs Support Supplier Assurance Managers to achieve compliance objectives Work closely with the Specification team on raw material specifications and priority management Support manufacturing sites during audits by retrieving documentation and liaising with suppliers Educate site teams on ingredient and meat-related compliance matters Maintain and report KPIs across supplier approval and compliance Produce reporting from internal systems for cross-functional review Continuously review and challenge existing processes to improve efficiency Support ad-hoc projects and respond to welfare or disease-related supply chain alerts Occasional travel may be required. What We're Looking For Essential Food-related qualification or significant experience in a similar technical role Experience maintaining and approving ingredient specifications Strong knowledge of food legislation and retailer requirements Excellent attention to detail and organisational skills Confident communicator with the ability to influence positively Ability to challenge constructively and professionally Self-motivated and able to work independently Strong IT skills including Office 365 and experience with systems such as SMILE and Foods Connected Desirable Degree in Food Science or related discipline HACCP Level 4 VACCP knowledge Experience working with auditors, customers or external bodies Broad experience across food industry categories Why Join Us? Be part of a business where food safety and compliance are top priorities Play a key role in protecting supply chain integrity Work cross-functionally with technical, procurement and site teams Opportunity to influence supplier standards and drive improvement Supportive team environment with opportunities to grow your technical expertise We value people who take ownership, work collaboratively and focus on practical, effective solutions. This role offers the chance to make a real impact in maintaining high supply chain standards across the business. Ready to Strengthen Our Supply Chain? If you're a technically minded professional with a passion for supplier compliance and food safety, we'd love to hear from you. Apply now and help us maintain the highest standards across our supply chain. The company Pilgrim's Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products. Across Pilgrim's Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim's Europe team are based in our Pilgrim's UK, Moy Park, Pilgrim's Food Masters and Pilgrim's Shared Services businesses. 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