Lab Leader (Business Operations Manager)

About the Company

We’re representing a well-established, award-winning dental laboratory based in Bolton, with over 30 years of success in delivering high-quality dental products and digital solutions.

About the Role

The Laboratory Leader will be responsible for overseeing all aspects of site operations, leading a skilled team, driving performance, and ensuring the business achieves its growth and financial targets. This role requires a commercially minded leader with the ability to inspire, innovate, and deliver results in a fast-paced technical environment.

Responsibilities

• Drive Results: Lead the lab’s success by meeting and exceeding financial and operational goals with a strategic, growth-focused approach.
• Business Strategy: Collaborate with senior leadership to develop and implement annual sales and profit plans that drive sustainable growth.
• Team Leadership: Recruit, retain, and develop a high-performing team that embodies a culture of ambition, excellence, and continuous improvement.
• Boost Efficiency: Identify and implement process improvements to enhance productivity, quality, and customer satisfaction.
• Champion the Brand: Represent the organisation locally, ensuring compliance with quality assurance and Health & Safety standards.
• Engage & Inspire: Promote a diverse, inclusive, and high-performance culture through effective communication and team engagement initiatives.

Qualifications

• Strong commercial acumen with a proven track record in driving business performance.
• Experience in general management and leadership, ideally within a technical or manufacturing environment.
• Demonstrated ability to lead, motivate, and develop teams toward shared goals.
• Personal attributes: Ambitious, results-driven, inclusive, and a natural people leader.

Required Skills

• Strong commercial acumen.
• Leadership experience in a technical or manufacturing environment.
• Ability to lead and motivate teams.

Preferred Skills

• Dental industry background or GDC registration.