Job Description
The Role
As an Oxfam Department Lead, you will be responsible for delivering exceptional retail standards and customer service in a large format store, supporting the Store and Duty Managers to drive the growth and development of your store in line with our values and strategy. You will work alongside volunteers and support the Store and Duty Managers with the shop floor operation to maximise income generation and deliver a positive customer and donor experience which brings to life Oxfam’s brand.
Please note: this role requires weekend working.
Key Skills and Competencies
Experience of working in a customer focused retail role.
Experience of supporting colleagues and working collaboratively.
Ability to take direction with a focus on consistent delivery of standards and processes.
Effective time management and prioritisation.
Role model for own wellbeing.
How to Apply
As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.
All offers of employment will be subject to satisfactory references and appropriate screening checks, including criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will also be subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above‑mentioned groups.
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Job Details
Posted Date:
November 5, 2025
Job Type:
Retail
Location:
United Kingdom
Company:
Oxfam
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.