Customer Service Representative

We’re hiring a Customer Service & Sales Support Specialist for a dynamic role in Amsterdam!

About the role You'll be the key link between customers and internal teams, managing the entire order-to-invoice process and ensuring smooth coordination across Sales, Marketing, Supply Chain, and Logistics. This role is all about delivering excellent customer service while supporting commercial operations and driving process improvements.

Key Responsibilities

Manage the full order-to-invoice cycle with accuracy.

Act as the main point of contact between customers and internal teams.

Maintain and update customer data in SAP and CRM systems.

Support pricing and delivery agreements.

Provide e-commerce assistance and handle administrative tasks.

Collaborate with the Customer Service BNL team to optimize processes.

Requirements

MBO or MBO+ level education.

Experience in customer service or sales support is a plus.

Proficiency in MS Office (Outlook, Teams, Excel, PowerPoint, Word).

SAP experience is an advantage.

Strong communication skills in Dutch and English (French is a plus).

Location Amsterdam, Netherlands (On-site)

What’s in it for you?

✨ A challenging role in a dynamic environment with growth opportunities.

✨ Market-competitive salary and benefits.

Interested in joining a role where your contribution truly matters? Apply now!

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