Digital Consultant Specialist | German or Dutch

Vacaturebeschrijving

Consultant Digital / Template Specialist , you'll play a pivotal role in ensuring clients get the most out of their (semi-)automated Office templates and document workflows.

Your time will be split between:

Supporting and optimising existing client solutions , and

Collaborating on new implementation projects

alongside senior consultants.

You'll work hands‑on with clients using an innovative SaaS platform for template automation, helping them troubleshoot issues, improve configurations, and elevate their daily user experience.

What You'll Do

Act as first- and second-line support for customer questions on Office templates and workflows

Implement enhancements and configuration updates across existing setups

Test, document, and coordinate releases and improvements

Spot recurring issues and translate them into long‑term optimisation opportunities

Partner with implementation consultants to handle more advanced client requests

Requirements: Important Points

Experience with digital asset management or

SaaS platforms.

You have first experience with coding or at least a feeling about it.

Knowledge

of customer support platforms like

Zendesk or Salesforce.

Familiarity with digital marketing or brand management is a big plus!

Who You Are

Languages: Fluent in German OR Dutch and English (spoken and written). French are a great plus!

Tech‑Savvy: A passion for technology and experience with SaaS tools or digital platforms.

Basic understanding of MS Word/PowerPoint automation (fields, logic, metadata)

Some scripting or macro knowledge (HTML is a bonus!)

A sharp analytical mindset with strong attention to detail

Customer‑focused and able to work independently in a fast‑moving international environment

Strong communication skills and a naturally curious approach

You are ideally available 40 hours a week. Minimum 32 hours a week. You have to be located in the Netherlands for this role. The team is located in Hengelo, the role can be performed mainly remote, but there needs to be openness to travel to Hengelo here and there.

Benefits

Make an Impact: Work with world‑class brands, helping them thrive with cutting‑edge technology.

Global Collaboration: Be part of a diverse, international team where your ideas matter.

Growth Opportunities: Develop professionally in a fast‑paced, innovative environment.

Travel cost reimbursement

Pension scheme

Company Bonus

25 holidays + 2 compulsory days extra

Team events

A professional and supportive team culture

The chance to work on high‑impact projects with global brands

Flexibility to work remotely and grow your skillset in a rapidly evolving digital field

Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge.

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Salarisomschrijving

€2500.00 - €3000.00 monthly

Vaardigheden

Er is geen minimale opleiding vereist

Je beheerst Engels

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