Director Operations Excellence

Director Operations Excellence – DSV, The Netherlands You will have the unique opportunity to structurally optimise and professionalise DSV’s logistics operations, shaping processes, innovation and continuous improvement holistically. In doing so, you make a direct contribution to efficiency, growth and customer satisfaction within a leading international 3PL organisation.

You get it done This department focuses on creating a future‑proof and efficient logistics operation, with continuous improvement and innovation at its core. As Director Operations Excellence you provide strategic leadership for the further professionalisation of DSV Contract Logistics Netherlands’ logistics operations. You are ultimately responsible for developing and implementing the Operations Excellence strategy, aiming to maximise efficiency, productivity and quality across warehousing, fulfilment and transport.

You lead a multidisciplinary team responsible for process optimisation, business and customer implementations, creating a culture of continuous improvement and ownership. Using a data‑driven and methodical approach (Lean, Six Sigma, 5S), you ensure processes are streamlined, waste is eliminated, and innovations are effectively implemented so that logistics operations optimally contribute to business objectives.

Formulate and implement the strategic Operations Excellence agenda within the logistics network, focusing on sustainable improvements in efficiency, quality and customer satisfaction.

Lead, develop and inspire a multidisciplinary team of 4–5 managers and a total of 45 FTE, embedding a culture of ownership, accountability and continuous improvement.

Optimise complex logistics processes and workflows using Lean, Six Sigma and 5S methodologies, focused on cost control and operational excellence.

Lead large‑scale implementation and transformation projects, such as customer implementations, site start‑ups, relocations and WMS integrations, with a focus on predictable, measurable and sustainable results.

Your team stands out within DSV by its strategic impact on logistics performance. The team combines deep expertise in process optimisation, Operations Excellence and supply chain management with a results‑driven, data‑driven approach, playing a crucial role in achieving sustainable improvements, innovation and Operational Excellence in close collaboration with operational management.

We are DSV, we grow DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road, or where we can offer storage in warehouses.

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

Extensive experience in managing complex logistics operations and strategic implementation programmes within a 3PL or supply chain environment.

Deep expertise in Operations Excellence, Lean, Six Sigma and process optimisation, applied in data‑driven decision‑making and performance improvement.

Highly developed leadership skills with a proven ability to inspire, develop and lead multidisciplinary teams towards strategic goals.

Experience defining, monitoring and managing KPIs and achieving sustainable improvements in efficiency, quality and cost structure.

Ability to lead innovation, change and cross‑functional collaboration, with a focus on operations excellence and sustainable growth.

It all counts for this vacancy of director operations excellence in the Netherlands. We value guts, passion and a drive to grow with DSV.

You get

A salary aligned with your knowledge and experience, plus a 5 % bonus paid in November and a performance‑related bonus.

A company car, phone and laptop.

24 vacation days, 4 ADV days and 8 % holiday allowance.

A favourable pension scheme, partly premium‑free with a 5 % personal contribution.

Access to knowledge and training via our DSV Academy, allowing you to grow and influence your career path.

Move forward Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Manouk Lips answers all your questions via +31 (0)6 5188 5961 or manouk.lips@dsv.com.

We will only contact you via our official company email addresses (e.g., @dsv.com or @nl.dsv.com) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

DSV – Global transport and logistics Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be.

Start here. Go anywhere. Visit dsv.com and follow us on LinkedIn and Facebook.

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