Functiebeschrijving
You are on
Global
website. Change region to view location-specific content:
Please note that the application process will be managed on our partner website, Workday, which will require you to log in or create an account.
Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
As a Partner Success Manager you will build and maintain effective long-term relationships and a high level of satisfaction with key senior‑level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus. You will identify, develop and typically close new sales opportunities, create demand for the organization’s products and services, achieve revenue targets by increasing revenue spend per account, and may conduct regular status and strategy meetings with the customer’s senior management.
What You’ll Do:
Drive quarter over quarter cloud revenue growth working through assigned partners
Make a territory analysis and planning for dedicated geographies to identify top potential partners
Perform account planning with all managed partners with a level of detail depending on the partner’s engagement, loyalty and responsiveness
Train new and existing partners with existing and new products
Guide every partner through onboarding and enablement stages, equipping them with all needed knowledge, resources and tools
Motivate and enable partners to sell Acronis services to the existing customer base of the partner, attract new customers to the partner and help retain existing customers to the partner
Drive partner’s satisfaction and act as a trusted advisor and single point of contact throughout the entire partner lifecycle
Drive successful upsell/cross‑sell initiatives with partners to increase new services attach rate
Put maximum effort to avoid churn and retain partners
Engage and orchestrate all needed internal resources to help dedicated partners grow
Profile every managed partner on vendors and tools they sell/use, putting all information into Partner Passport. Every CSP Passport should have at least 80 % fields filled out
Know partner’s lifecycle management and lead a partner along it through a set of regular activities focused on educating, evangelizing, and committing
Maintain a regularity/frequency of contact with every partner depending on priority
What You Bring:
5+ years of sales and marketing experience in the software industry (Channel Sales, Partner Account Manager, Channel development position within a software vendor)
Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols is required
In‑depth channel and field sales experience with an understanding of the cloud market business model
Strong presentation, communication, and planning skills
Strong internal customer focus with desire to learn all aspects of the business
High level of discipline, attention to detail, and ability to meet deadlines in a fast‑paced environment while maintaining a high level of accuracy
Strong written and verbal communication and interpersonal skills
Outstanding organizational, problem‑solving, and multi‑tasking skills
Collaborative, team‑player with a commitment to succeed and never give up attitude
Self‑motivated, proactive, and able to work with minimal supervision
Must be able to speak fluent/native Dutch
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all‑in‑one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyber‑threats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and the belief that we can contribute to the world every day are the cornerstones of our team. Each member of our “A‑Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never‑give‑up attitude, contributing to our collective growth and impact.
OUR INTERVIEW PRACTICES
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in‑person interviews in our hiring process.
Use of AI‑generated responses or third‑party support during live interviews may be grounds for disqualification from the recruitment process and a full criminal, education and identification background check is required for all new hires.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-EG1
#J-18808-Ljbffr
