Ibanez Guitar/TAMA drums Inside Sales Representative – France

Job Description Do you have a passion for music and want to work in the musical instrument industry? At Hoshino Europe B.V., we support musicians and dealers across Europe through world-renowned brands such as Ibanez Guitars and TAMA Drums. We are looking for a motivated and detail-oriented Inside Sales Representative to support our sales activities for the French market.In this role, you will work closely with customers, the field sales team, and internal departments, supporting daily sales operations and customer communication. This position is ideal for someone who enjoys music, has an affinity with musical instruments, and wants to build a long-term career in the musical instrument industry within an international environment. Key Responsibilities: Order Processing & Customer Relationship Management Process customer orders accurately and efficiently Maintain and update customer, dealer, and order information in the

Customer Relationship Management (CRM) system Record and follow up on sales activities, quotations, and ongoing sales opportunities Ensure that customer and order information is accurate, up to date, and shared within the team Customer Support Provide pre-sales and post-sales support to customers and end users Respond to technical and commercial inquiries in a timely and professional manner Provide clear information regarding product availability, promotions, order status, and shipping details Proactively collaborate with the technical department to identify appropriate solutions for customer-reported issues Collaboration Work closely with the field sales team to support and align sales activities Coordinate with Customer Service, Marketing, Logistics, and Technical departments to ensure smooth order fulfillment and communication Use of Digital Tools Use internal sales systems and digital tools, including the Customer Relationship Management system, to support daily operations and team collaboration Profile We Are Looking For Fluent French and English are required

(spoken and written) Additional languages are a strong advantage Strong communication skills and a customer-focused mindset Accurate, structured, and proactive working style Strong interest in music and musical instruments; hands-on experience is highly appreciated Experience in Inside Sales, Sales Administration, or Customer Support is a plus What We Offer Full-time employment contract (40 hours per week), initially offered as a fixed-term contract with the intention of long-term employment International working environment with open communication Competitive salary, based on experience and qualifications, including pension scheme and travel allowance Some flexibility in working hours, coordinated within the team Employee and product discounts Opportunities for professional growth and development The opportunity to work closely with

world-renowned brands such as Ibanez Guitars and TAMA Drums Practical Information Company:

Hoshino Europe B.V. Location:

Netherlands Work location:

On-site Employment type:

Full-time Job Type: Full-time

Language: French (Required) Work Location: In person

Interesteda? Then quickly send a short motivation letter with curriculum vitae to hr-heu@hoshinoeurope.com, stating: Job Offer - Guitar Quality Inspector.

We're looking forward to your response!

#ibanez #vacature #joboffer