Project Manager - Large Restaurant Remodels

Summary of Position:

The Project Manager is responsible for the management of assigned customers and projects. This position will manage existing and build new customer relationships, bid projects, and manage projects which includes recruiting and assembling crews, scheduling, and holding all team members accountable for their roles in completing projects.

Job Responsibilities:

Managing Projects

Effective communication with customer and crews to ensure complete understanding of project scope.

Ensure smooth roll-out for customer installs.

Coordinating sub-contractors as needed.

Facilitate purchasing of needed materials.

Understanding of jobsite protocols specific to project and site.

Ensuring quality of workmanship from crew.

May perform surveys and estimate jobs.

Ability to recognize problems outside of scope and effectively address with customer.

Performing duties with minimal supervision.

Meetings with customers and store personnel to review projects.

Reporting crew performance issues to General Manager.

Ability to schedule crews to meet customer timelines.

Maintain accurate records, purchase logs, expense reimbursement forms, and other documentation.

Update company software systems.

Interviewing, selection, hiring and training of technicians.

Sourcing and evaluating subcontractors; facilitating subcontractor paperwork.

Managing and Developing Customer Relationships

Build & maintain ongoing rapport with key individuals at customer locations.

Build and foster a network of referrals to create new opportunities for revenue growth.

Update company software systems.

Attend regularly scheduled conference calls, company meetings, and trade shows.

Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner.

Required Knowledge, Skills, and Abilities

Knowledge and experience in General Contracting.

Experience in managing multi-site national rollouts.

Experience with Commercial Facility Improvements.

Professional demeanor, selling style, and appearance.

Able to build and maintain lasting relationships with customers.

Possess proven problem solving solutions for the customer and the company.

Must be self‑motivated and able to work independently to meet or exceed goals.

Effective organizational planning, communication, and superior time management.

Ability to work individually and as part of a team.

High level of integrity and work ethic.

Entrepreneurial minded.

Creates opportunities and solves problems.

Demonstrated ability to complete projects on time and under budget.

Computer proficiency in Windows and Microsoft applications.

General knowledge of all trades.

Must have reliable transportation, valid driver’s license.

Must be able to lift up to 50 lbs.

Must be able to climb a ladder.

Minimum Qualifications

Knowledge of construction safety and safety procedures.

Excellent verbal and written skills.

18 years of age or older.

Must be able to pass a drug test.

Must be able to pass a background check.

Access to reliable transportation to reach customer locations.

Dependable and able to work a flexible schedule including nights and weekends.

Ability to travel 25‑50% of the time.

Physical Demands

Move about the work site working around people and equipment.

Occasionally ascends/descends a ladder or stairs.

Operate tools or equipment.

Position self to install or remove equipment, including maneuvering in small spaces.

Required to sit, talk and hear.

Employee must occasionally lift and/or move equipment or materials up to 50 pounds.

Employee is required to use hands to type, handle, or feel objects, tools and computer controls.

Specific vision abilities required by this job include close vision and distance vision.

Frequently communicates with customers and co‑workers while performing job tasks.

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