Accountmanager

Norday Rotterdam, South Holland, Netherlands

Join to apply for the

Accountmanager

role at

Norday . Norday is a digital design & innovation agency that helps organizations in care, public sector, and culture advance through strategy, brand development, and digital solutions. We combine digital transformation journeys, service design, brand renewal, and the development of accessible websites and platforms to build sustainable growth and social impact. Job Summary

As an Account Manager at Norday you are commercially responsible for developing existing accounts and realizing new opportunities. You translate substantive opportunities into concrete proposals, build relationships, and actively push commercial progress and results. Responsibilities

Account- and stakeholder management: actively build, maintain, and expand customer relationships within the care sector. Commercial governance: signal needs and commercial opportunities, initiate pipeline, and close assignments. Proposal and roadmap development: together with strategists and specialists translate client needs into sharp proposals and program plans. Lead generation: initiate sales and marketing activities in collaboration with strategists, content managers, and AI tools. Budget monitoring and financial responsibility: monitor account budgets and drive healthy financial performance. Onboarding and handover: ensure a flawless start for new clients and clear internal handover to project teams. Account planning and forecasting: develop account plans, monitor progress, and identify growth opportunities within existing relationships. Evaluation and optimization: perform quarterly evaluations of client relationships and partnership performance. Advisory role: advise clients on budget allocation, digital roadmaps, and development methodology (e.g., Agile/Scrum). Business development: participate in strategic sales trajectories around transition and innovation challenges in care. Qualifications

Minimum 5 years’ experience as account manager or client lead, preferably within an agency environment. Affinity with societal themes and the care sector. Decisiveness: you can co‑create choices with the client and drive forward. Structured work: CRM discipline, overview, and commercial determination. Strong communication, commercially driven, and results oriented. Team player who facilitates and challenges strategists and specialists as needed. Benefits

Salary between €4,500 and €6,000 per month (40 hours), depending on experience. Hybrid work: office in Rotterdam and flexibility to work from home with a personal budget for your home office. 25 vacation days, pension scheme, and lease‑bike scheme. NS Business Card for travel to office or clients. Personal development plan, individual budget, and knowledge sessions with internal and external speakers. Museumkaart or Rotterdam public transport pass. Free shares of Handpicked upon induction. Fun team activities and social events with the company. Legal

Norday promotes a diverse work environment and is an employer that offers equal opportunities. We encourage applicants from all backgrounds and identities to apply. We also consider social and ecological impact in our decision-making and performance reviews. Norday is part of Handpicked, an agency group with about 300 colleagues across 12 agencies. This enables us to offer specialized expertise in SEO, marketing, and AI to better serve our clients and employees. Contact: Amandine via 06‑14339916 or aboex@handpickedagencies.com (applications via email are not processed).

#J-18808-Ljbffr