Events & Member Experience Officer

About the job UIIN is looking for an organised and proactive

Events & Member Experience Officer

to take ownership of the operational planning and delivery of our international events and support an outstanding experience for our global membership community.

You will play a central role in ensuring that UIIN’s conferences, forums, and online events run smoothly. This includes everything from planning and coordination through to execution, evaluation, and continuous improvement. This role sits at the heart of UIIN’s delivery activities, helping translate plans into high-quality experiences for members, partners, and participants worldwide.

Who we are UIIN is an organisation supporting a global community driving universities and innovation leaders to strengthen collaboration between universities, industry, government, and society. We work with organisations across Europe, North America, Asia-Pacific, and beyond, providing research-driven insights, training, consultancy, and high-value international events. Our work brings together leaders shaping the future of universities, innovation ecosystems, and industry collaboration.

What we expect from this role We expect you to take ownership of the operational coordination and delivery of UIIN’s global events calendar, ensuring professional execution and a seamless participant experience across our activities. This is a hands-on role for someone who enjoys making complex activities run smoothly and who is comfortable coordinating multiple stakeholders, timelines, and processes simultaneously. You will work closely with colleagues across membership, marketing, and leadership, while independently managing day-to-day event operations and member-facing delivery processes.

What you will do Event Planning & Deliver Oversee the operational coordination of UIIN’s annual in-person and online events calendar Coordinate and deliver international conferences, regional forums, and online events Lead end-to-end planning cycles, including timelines, milestones, participant processes, and internal coordination Coordinate speakers, venues, suppliers, and partners Manage registrations, participant communication, and logistics Support and coordinate on-site event delivery internationally Ensure alignment between planning, delivery, and post-event follow-up Oversee post-event evaluation and performance tracking Member Experience Support onboarding of new members and participants Manage event access, vouchers, and participation logistics Respond to operational member enquiries professionally and efficiently Support engagement workflows connected to events and community activities Operational Coordination & Improvement Maintain event and membership data across internal systems Track and report on event performance (registrations, attendance, engagement, feedback, revenue) Identify opportunities to improve workflows and operational processes Provide temporary operational support to training activities when required

What you will bring 3–6 years of experience in events, operations, hospitality, programme coordination, or similar roles Experience coordinating complex activities involving multiple stakeholders Confidence working with digital platforms such as CRM systems, event tools, or community platforms Strong organisational and planning skills Excellent attention to detail Ability to manage multiple priorities independently Professional communication skills in English

You are Structured and dependable, with strong ownership over your work Service-oriented and motivated by delivering excellent experiences Calm and solution-oriented under pressure Comfortable coordinating senior international stakeholders Proactive and hands-on, with a strong follow-through mindset Motivated by meaningful, mission-driven work in an international environment

What we will provide A meaningful operational role in a mission-driven and ambitious international organisation A collaborative and international team culture with great colleagues Autonomy and responsibility in your day-to-day work Close collaboration with leadership and international partners Competitive salary and attractive work conditions and benefits (incl. pension scheme, travel reimbursement, professional growth budget, work from home compensation) Hybrid work environment Sports club subscription, lease bike and other perks

How to apply Please send your CV and a short motivation note to

apply@uiin.org

, outlining: why this role and UIIN appeal to you, your relevant experience in events or operational coordination, and one example of an event or project you helped successfully deliver.