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Qogita Amsterdam, North Holland, Netherlands
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Operations Lead
role at
Qogita
Qogita Amsterdam, North Holland, Netherlands
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Operations Lead
role at
Qogita
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Qogita [Ko-gi-ta] is on a mission to keep retailers competitive by modernizing how wholesale procurement is done. The team is committed to building the rails to ensure small-businesses have the ability to acquire goods at competitive prices and at ease, so they can focus on creating great customer experiences. We are one of the fastest growing B2B companies globally and are backed by top investors that have backed the likes of Facebook, Etsy, Shopify and others.
Our team is small, highly motivated and focused on delivering impact. This organization is for individuals who appreciate challenging themselves and thrive on curiosity.
We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important.
Job Requirements
As Operations Lead at Qogita, you will play a pivotal role in building and optimizing world class operations. This role requires a combination of analytical rigor and hands-on operating experience. As we scale up, you will lead initiatives that ensure a seamless delivery experience, enabling our suppliers (wholesales) to get goods to our buyers (retailers) via delivery that is fast, cost effective, and defect free.
Who You Are
Base Qualifications
5+ years relevant work experience in a related field (start-up / scale-up operations, consulting, business operations, tech, banking, etc.)
Self-starter - you take initiative and prioritize in a fast-paced work environment
Analytical problem solver - can break down ambiguous problems and apply a first principles approach to solving them, applying analytical rigor to complex problems
Strong operations and business intuition - have sound business judgement and can quickly assess operational feasibility while designing solutions that scale across 30+ countries
Stellar project management skills - demonstrated ability to lead high impact initiatives involving multiple internal and external teams
Extraordinarily fast learner - naturally curious, with the ability and desire to deeply understand new topics and skills
Bonus Qualifications
Solid analytical foundation - know SQL to query large datasets, can build models in spreadsheets and have experience with data visualization tools
Strong communicator - can crisply communicate insights and project plans across different levels of the organization
Scrappy and resourceful - when something needs to get done, you always find a way to make it happen
Job Responsibilities
What you'll be working on
Identify operational bottlenecks; deploy solutions proactively.
Spearhead projects to manage growth across new geographies and product categories.
Lead organization wide initiatives that improve the end to end customer experience. For example you may: roll out sustainable packaging to all of our sellers; analyze and refine our delivery network to reduce delivery times; plan and open a new logistics hub.
Negotiate with and actively manage relationships with third party logistics providers to improve cost and service level performance.
Design, test, and scale operational processes (we focus on rapidly iterating and improving all aspects of our business). Define SLAs and performance dashboards to support data-led decision-making.
Manage transportation logistics, packaging, warehousing, and shipment quality—ensuring reliability, cost-efficiency, and compliance.
Fixed-term contract for 7 months
26 days annual leave + 3 personal days per year
Bi-yearly performance-based bonus
Pension contribution
Onboarding home-office package
Office socials and annual whole company offsite event
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Industries IT Services and IT Consulting
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