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Operations Lead

📍 Amsterdam, Netherlands

Bedrijf en Bedrijfsvoering Qogita

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Operations Lead

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Qogita Get AI-powered advice on this job and more exclusive features. Qogita [Ko-gi-ta] is on a mission to keep retailers competitive by modernizing how wholesale procurement is done. The team is committed to building the rails to ensure small-businesses have the ability to acquire goods at competitive prices and at ease, so they can focus on creating great customer experiences. We are one of the fastest growing B2B companies globally and are backed by top investors that have backed the likes of Facebook, Etsy, Shopify and others. Our team is small, highly motivated and focused on delivering impact. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. Job Requirements As Operations Lead at Qogita, you will play a pivotal role in building and optimizing world class operations. This role requires a combination of analytical rigor and hands-on operating experience. As we scale up, you will lead initiatives that ensure a seamless delivery experience, enabling our suppliers (wholesales) to get goods to our buyers (retailers) via delivery that is fast, cost effective, and defect free. Who You Are Base Qualifications 5+ years relevant work experience in a related field (start-up / scale-up operations, consulting, business operations, tech, banking, etc.) Self-starter - you take initiative and prioritize in a fast-paced work environment Analytical problem solver - can break down ambiguous problems and apply a first principles approach to solving them, applying analytical rigor to complex problems Strong operations and business intuition - have sound business judgement and can quickly assess operational feasibility while designing solutions that scale across 30+ countries Stellar project management skills - demonstrated ability to lead high impact initiatives involving multiple internal and external teams Extraordinarily fast learner - naturally curious, with the ability and desire to deeply understand new topics and skills Bonus Qualifications Solid analytical foundation - know SQL to query large datasets, can build models in spreadsheets and have experience with data visualization tools Strong communicator - can crisply communicate insights and project plans across different levels of the organization Scrappy and resourceful - when something needs to get done, you always find a way to make it happen Job Responsibilities What you'll be working on Identify operational bottlenecks; deploy solutions proactively. Spearhead projects to manage growth across new geographies and product categories. Lead organization wide initiatives that improve the end to end customer experience. For example you may: roll out sustainable packaging to all of our sellers; analyze and refine our delivery network to reduce delivery times; plan and open a new logistics hub. Negotiate with and actively manage relationships with third party logistics providers to improve cost and service level performance. Design, test, and scale operational processes (we focus on rapidly iterating and improving all aspects of our business). Define SLAs and performance dashboards to support data-led decision-making. Manage transportation logistics, packaging, warehousing, and shipment quality—ensuring reliability, cost-efficiency, and compliance. Fixed-term contract for 7 months 26 days annual leave + 3 personal days per year Bi-yearly performance-based bonus Pension contribution Onboarding home-office package Office socials and annual whole company offsite event Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Qogita by 2x Sign in to set job alerts for “Operations Lead” roles.

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Functiedetails

Publicatiedatum: February 28, 2026
Functietype: Bedrijf en Bedrijfsvoering
Locatie: Amsterdam, Netherlands
Company: Qogita

Ready to Apply?

Don't miss this opportunity! Apply now and join our team.