Functiebeschrijving
We’re looking for a Senior Manager, Performance and Insights to join us in Amsterdam, Netherlands
Job Purpose
Conduct deep-dive market and competitor assessments, including fiber build plans, overbuild, pricing, brand dynamics, and promotional impacts.
Lead the creation of commercial performance decks synthesizing key metrics (net adds, churn, ARPU, revenue, etc.) and competitive insights for executive audiences. Deliver ad-hoc analysis across the commercial and operational domain.
Provide visibility into the delivery of commercial Momentum; track and report on KPIs by market, offering recurring and ad-hoc insights into commercial performance, drivers, and risks.
Develop and deliver clear, actionable recommendations for the SVP and MD Commercial & Operations, with oversight from the C&O Director, ensuring that the commercial narrative is consistently articulated and supports strategic decision‑making.
Collaborate with Finance, IR, and local CEO/CMO teams to ensure data consistency, alignment, and support for budget and performance operating reviews.
Maintain robust processes for data integrity, reporting accuracy, and compliance across all commercial analysis and reporting activities.
Key Accountabilities
Produce robust quantitative analyses to drive commercial insights and recommendations
Manage the development of selected commercial strategies around product, service or experience: designing the proposition blueprint, the branding elements, the go2market strategy
Drive the implementation of such programs around the group / all opco’s – in order to get measurable improvements in customer loyalty / rNPS, higher Net Adds and/or higher ARPU per customer
Collaborate with the Director of C&O to support the SVP and MD of C&O in operating and budget reviews for core businesses and portfolio companies; providing non-recurring analytical and performance insights and ensuring follow-through on commercial and operational questions, issues and opportunities
Contribute to the commercial & operations paragraphs for operating and strategic meetings where applicable and required (e.g. 360’s, ELT, COC, IC and Ventures) to support SVP and MD C&O
Develop & mentor junior members in the team, actively sup porting them and ensuring that they are able to produce the robust quantative analyses required for this role’s decision making and project / area leadership
Stay informed about commercial, operational and technological trends and innovations relevant to the industry
Knowledge and Experience
Essential Skills and Abilities
Strong analytical skills
Strong presentation skills, excellent communicator and capable of communicating to a range of stakeholders
Experience in a complex matrix and international organization
Excellent influencing and stakeholder management skills
Service orientation, non-opiniated, consultative style
Collaboration mindset, attitude and way-of-working.
Hands-on mentality
Ability to cope with high pressure assignments and used to meeting strict deadlines whilst maintaining accuracy
Fluent in English
Desirable Skills and Abilities
Relevant years experience in corporate strategy and commercial environments
Proven track record in strategic thinking, transformation management, commercial management, operations
Industry knowledge of telco, media and adjacent industries
Preferred qualifications/education
Masters degree in economics or alike
What’s in it for you?
Competitive salary + bonus
25 days annual leave with the option to purchase 5 more
Access to wellbeing and mental health benefits such as the Calm app
Free public transport subscription
Discounted gym membership
Access to our online learning platform to continue to develop and grow your career with us
The chance to join an innovative, fast-paced and passionate team
Who we are:
Liberty Global is a dynamic team of operators and investors committed to generating and delivering value through the strategic management of our three platforms: Liberty Telecom, Liberty Growth and Liberty Services.
Liberty Telecom delivers next-generation products through our advanced fibre and 5G
networks, providing over 80 million fixed and mobile connections across Europe through well-
known brands such as Virgin Media O2, VodafoneZiggo and Telenet.
Liberty Growth is our $3bn investment portfolio of fast-growing businesses in content, tech,
and infrastructure which includes stakes in ITV, Televisa Univision, Plume, Lionsgate and the
Formula E racing series, as well brands such as Wyre, nexfibre, Egg and Believ.
Liberty Services is our newest platform spearheaded by Liberty Blume, providing tech-
enabled professional services to the Liberty Global Group and 3rd party businesses.
Working at Liberty Global means a career at the heart of a vibrant, innovative group of companies driving value for shareholders, people and society.
Liberty Global is an equal opportunity employer. If you are curious and resilient with a limitless mindset, we’re eager to hear from you, no matter your background.
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