Business Operations Manager

JP Gray Amsterdam, North Holland, Netherlands

5 days ago Be among the first 25 applicants

This range is provided by JP Gray. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Location:

Amsterdam Department:

Product & Technology Employment Type:

Full-time (40 hours, hybrid working model)

Contract:

December 2025 till 31st of March 2026 with a possibility to extend.

About the role Business Operations Manager

– a freelance opportunity that drives operational excellence and enables strategic decision‑making within our Product & Technology organization. This role ensures smooth day‑to‑day operations, implements structured processes and fosters alignment across cross‑functional teams including product, technology, design and data.

As a Business Operations Manager you will design and maintain an effective rhythm of business, lead annual planning activities and ensure successful execution of key initiatives. You will act as a trusted partner to leadership, providing insights, tracking KPIs and driving continuous improvement initiatives that enhance efficiency and collaboration.

Key responsibilities

Business rhythm & cadence

Own preparation, facilitation and follow‑up of business cadences (monthly reviews, quarterly planning, leadership meetings).

Track and communicate decisions and actions across stakeholders.

Annual planning

Lead the annual planning process, translating company strategy into actionable operational plans.

Ensure alignment on priorities, dependencies and resource planning across departments.

Workforce management

Oversee workforce capacity tracking and reporting in collaboration with FP&A, HR and Recruitment.

Provide leadership with insights on headcount movements and resourcing trends.

Stakeholder management

Act as a central point of contact, streamlining processes and fostering collaboration.

Influence up to Director level and interact productively with senior leadership.

Process excellence

Design and implement efficient processes to optimise operations.

Drive adoption of standardised practices while simplifying where possible.

Methodology & standards

Apply structured, data‑informed approaches to improve business operations.

Bridge business operations with product development practices and leverage tools such as Jira for tracking and reporting.

Our client is looking for a professional with experience and knowledge in:

Proven experience in business operations, preferably within a Product & Technology environment.

Strong understanding of product development practices and cross‑functional collaboration.

Excellent organisational, analytical and communication skills.

Ability to influence and build relationships at all levels of the organisation.

Proficiency in tools such as Jira and familiarity with operational governance frameworks.

What you get in return

Opportunity to shape operational strategy in a dynamic, innovative environment.

Work closely with senior leadership and cross‑functional teams.

Drive impactful initiatives that enable organisational success.

A full‑time job opportunity.

Flexibility to work from home and a modern equipped office close to Amsterdam central station.

For more information, please reach out to Jeanine Tukker via j.tukker(a)jpgray.nl

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