Business Analyst – Recruitment domain

Are you excited to be part of our dynamic team where business meets technology? Driving Rituals' growth through innovative tools within our Tech & Data department. Share your talents.

Our Tech & Data (T&D) organization has one mission: drive smart innovation, ensure seamless processes, and empower the business with reliable, high-quality systems. Are you ready to bring your analytical expertise and data-driven mindset to help us optimize our HR/Recruitment landscape end-to-end? At Rituals, we value people who can think conceptually and turn business needs into smart, meaningful solutions. As a Business Analyst – Recruitment Domain, you play a key role in shaping and improving how our Recruitment function works, acting as the bridge between business ambitions and technology.

You perform requirements analysis, advise the business on suitable solutions, and ensure that Recruitment systems and applications support the full employee journey, from Recruit to Hire. You evaluate, implement, and continuously improve applications, staying up to date on new features and innovations that help automate and enhance our solutions. As a trusted partner within the Recruitment domain, you ensure that delivered technologies meet business requirements and create real value. You work closely with HR & Recruitment stakeholders, external consultants, developers, and domain architects to deliver aligned, well-adopted solutions. This role is ideal for someone who enjoys solving complex challenges, advising stakeholders, and making a visible impact in a dynamic environment.

Key Responsibilities

Create business requirements, functional specifications, and detailed analysis documentation.

Combine high-level process understanding with deep data analysis to deliver accurate, pragmatic solutions.

Explore master and transactional data to identify gaps, inconsistencies, and opportunities for improvement.

Map end-to-end data flows and document system interactions, including dependencies and potential failure points.

Analyze and document HR processes, identifying inefficiencies and recommending data-driven improvements.

Execute iterative process improvements and ensure solutions are thoroughly tested before rollout.

Engage with business stakeholders to understand their needs and translate them into technical requirements.

Partner with the Product & Project Manager, Business Analyst, Architect, and Process Specialist to design and deliver enhancements.

Support the creation of end-user documentation and contribute to training materials.

Communicate complex findings clearly to both technical and non-technical audiences.

Manage defects: identify, document, track, and support resolution with development teams.

Support the Test Lead in creating test scenarios, test plans, and detailed test cases.

Must-haves

4+ years of work experience in HR or related fields

Solid understanding of business analysis methodologies and tools, preferably within a Recruitment domain

Experience documenting and analyzing business processes

Ability to create clear business requirements and functional specifications

Technical affinity with TA systems, integrations, and data structures

Ability to drive data-informed decision-making

Soft Skills

Excellent analytical and problem-solving skills

Strong organizational abilities and attention to detail

Comfortable managing multiple priorities in a fast-paced international environment

Strong communication skills for both technical and non-technical stakeholders

Collaborative mindset with a proactive, cross-functional approach

Location and Working Conditions At Rituals, we believe in the power of connection: with ourselves, each other, and the world around us. That is why we work 80% from the office (typically four days per week) and 20% from home. Together, we bring our brand philosophy to life by transforming everyday routines into meaningful moments.

Your Steps to Your New Career

A call with our recruiter, Renée, to go through practical details.

The first interview with a team member and the hiring manager.

Talogy assessments (Personality and Capability) to complete at home.

The second interview.

In the event of a positive outcome, you will receive a proposal with the terms of employment.

Any questions? Our recruiter Renée is happy to speak to you via

renee.havenaar@rituals.com . Please note that applications via e‑mail are not taken into consideration.

Benefits of working at Rituals

Unique opportunities for personal and professional growth

Staff discount on Rituals products

Attractive bonus

Flexible working hours tailored to your personal rhythm

Company & team events

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