MedTech Client Services Specialist

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Recruitment Consultant at Gi Life Sciences MedTech Client Services Specialist (Customer Service & Order Management)

Salary:

Up to €50,000 per year

Workplace Type:

On-site

Employment Type:

Full-time | 12-month initial temp contract (extension or permanent possible)

Join an

innovative Pharmaceutical and Medical Technology company

in Nijkerk as a

Client Services Specialist , and be part of a friendly team delivering exceptional

customer service, technical support

and ensuring smooth

order management.

This involves supporting customers, engineers, and healthcare professionals across the Netherlands and Nordic regions.

What We Offer

Salary:

Up to €50,000 per year (based on experience)

Contract:

Initial 12-month temporary contract (strong potential for extension or permanent hire)

Work Type:

On-site, full-time position

A dynamic, collaborative workplace in a

growing pharmaceutical service environment

Role As a

Pharmaceutical Client Services Specialist , you’ll be the first point of contact for customers and service partners. This involves coordinating inquiries, processing orders, and ensuring timely, accurate communication between internal teams and external clients.

You’ll play a key role in maintaining service excellence, supporting

technical operations , and helping ensure full compliance with company and regulatory standards.

Key Responsibilities

Act as the

first-line contact

for customers, field engineers, and logistics partners.

Manage and track customer

orders and service requests , ensuring timely, compliant delivery.

Provide accurate

quotations and order information , following company guidelines.

Maintain detailed records of customer cases and service updates in internal systems (CRM/ERP).

Support field engineers and sales representatives by coordinating service logistics.

Resolve issues efficiently by collaborating across departments (Sales, Logistics, Quality, and Technical Support).

Develop strong customer relationships and promote continuous service improvement.

Gain product and process knowledge to proactively anticipate customer needs.

Your Profile

Experience

in Customer Service, Order Management, or Client Support.

Fluent in Dutch and English

(both spoken and written).

Excellent

communication, problem-solving, and multitasking

skills.

Comfortable with phone and email communication in a professional setting.

Organized, structured, and proactive with strong attention to detail.

Knowledge of

Nordic languages

(Swedish, Danish, Norwegian, Finnish) is a plus.

Interested? Apply now by clicking “Easy Apply” and uploading your updated CV, and feel free to contact

Audrey Poluakan, Recruitment Consultant at Gi Life Sciences Netherlands

Seniority level Not Applicable

Employment type Full-time

Job function Customer Service, Administrative, and Supply Chain

Industries Retail, Hospitals and Health Care, and Medical Practices

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