Integrated Logistics Support (ILS) Specialist with security clearance

Would you like to join the leading international intergovernmental organization? We are seeking a highly skilled and experienced Medior Logistics Management & Integrated LogisticSupport specialist to provide critical support to the NATO Communications and Information Agency (NCI Agency) Land/Air Business Unit. In this role, you will be the central point for coordinating and managing end-to-end logistics, procurement, and sustainment activities for key mission portfolios. You will act as a strategic partner, bridging gaps between stakeholders, identifying process improvements, and ensuring the effective delivery of services in support of NATO operations.

Responsibilities

Procurement & Financial Tracking

Coordinate, monitor, and track all procurement requests (PRs) and purchase orders (POs) using NATO tools (EBA, SharePoint, Service Now).

Manage and report on related Capital Expenditure budgets.

Deliver a monthly Procurement Status Report, highlighting progress, risks, issues, and recommended solutions.

Continuous Process Improvement

Utilize Lean and Kanban techniques to identify bottlenecks and inefficiencies in the End-to-End ILS chain.

Document opportunities for process synergies and improvements.

Deliver a monthly Continuous Improvement Report with actionable recommendations.

Stakeholder & Customer Relationship Management

Foster and build strategic partnerships within NCI Agency, other NATO entities, and commercial industry partners.

Track and document all customer engagements and outcomes.

Deliver a monthly Customer Engagement Report detailing interactions and results.

Inventory & Stock Management

Coordinate, monitor, and track all service inventories and stock levels (Level 1, 2, and 3 Consumables and Spares).

Collaborate with Service and Project Managers to maintain accurate stock data.

Deliver a monthly Inventory and Stock Level Report.

Service Obsolescence Management

Support Service Delivery Managers in monitoring and tracking 5-year service obsolescence plans.

Maintain and update obsolescence plans in the NIMSC SharePoint portal.

Deliver a monthly Service Management Obsolescence Plan Report.

Essential Qualifications & Experience

Proven record in Customer Relationship Management, and ability to communicate effectively with NATO civilian staff, Military staff and Commercial Partner staff, at all levels

At least 5 years’ prior Military Service.

At least 3 years’ prior Commercial experience.

At least 3 years’ prior NATO experience (in particular with NCI Agency).

NATO-Specific Knowledge

Thorough understanding of the NCI Agency C2 structure and service lines.

Thorough understanding of NATO Allied Operations, Mission processes, and DCIS (Deployable CIS) processes.

In-depth knowledge of NATO Acquisition processes and procedures.

Technical & Process Skills

At least 3 years of hands‑on experience with the NCIA EBA tool set and the NCIA ITSM tool set.

Thorough understanding of NATO OLA (Operational Level Agreement) and SLA (Service Level Agreement) processes (at least 2 years of experience).

At least 2 years of experience applying Lean techniques and Six Sigma in a commercial environment for process improvement.

Proficiency with the Microsoft Office tool set and Project Management techniques.

Communication & Security

Excellent written and verbal communication skills in English (to NATO SLP 3333 / STANAG 6001 standard).

Must hold a valid NATO SECRET security clearance for the duration of the contract.

If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.

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