Technical Support Engineer – Prodrive Machine Services

We are Prodrive Technologies

At Prodrive Technologies, we design and manufacture high-tech systems that shape the future. From automated production lines to advanced robotics and testing equipment — we build technologies that enable a smarter, more connected world.

About the Role As a

Technical Support Engineer

in our

Prodrive Machine Services (PMS)

team, you ensure the availability, reliability, and performance of our internal production equipment. This includes complex automated systems such as robot cells for dispensing, pick-and-place, laser marking, and automated test solutions. You are responsible for maintaining these systems, troubleshooting when failures occur, and performing root cause analysis to drive lasting improvements. You work hands‑on with mechanical, electrical, and occasionally software‑related issues, directly contributing to the continuity and efficiency of our production.

Explore some of the systems you'll be working with:

Industrial Automation Solutions

Automated Test Solutions

Key Responsibilities

Perform

preventive maintenance

based on internal planning and instructions

Troubleshoot and resolve

technical issues

at both component and system level

Carry out

corrective repairs

and verify operational readiness afterward

Conduct

root cause analyses

using structured methods like 5 Whys and Fishbone diagrams

Communicate effectively during breakdowns, keeping stakeholders updated on progress

Document findings in maintenance logs, RCA reports, and shift handovers

Support

service and rework

activities based on technical documentation and drawings

Suggest and help implement improvements to increase uptime and machine performance

Collaborate with engineering and manufacturing teams on reliability improvements

Who You Are You are a curious and motivated Technical Support Engineer with strong analytical skills and a passion for technology. You enjoy solving problems, working hands‑on, and continuously learning. You work well independently, but also communicate effectively within a team environment.

Within Prodrive there is room for growth. We believe talent comes in many forms. If you feel excited about this role, there’s a good chance you’re exactly who we’re looking for. We’re all for pleasant surprises

Bonus qualifications

NEN 3140 certification (VOP/VP)

FESTO or ABB robotics training

Familiarity with

network protocols

(Profinet, Modbus, OPC UA),

PLC basics , and

condition monitoring tools

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