Dutch After Sales Consultant - Relocation to Greece - Speakit

Are you a fluent Dutch speaker? Do the next step and kick-start your career dynamically!

We are looking for Dutch After Sales Consultants to work in Greece (remotely all over Greece) for the world’s largest multinational technology company that designs, manufactures, and markets smartphones, tablets, personal computers (PCs), software (iOS and MacOS) portable and wearable devices!

Join a dynamic & multicultural team and let your new journey begin in Greece!

Responsibilities

Act as the first point of contact for all the Dutch-speaking customers

Identify and assess customers’ needs to achieve satisfaction

Provide iOS software troubleshooting for mobile devices (mobile phones, tablets & more)

Assist customers to manage/secure their account - ID & passwords

Resolve customers’ online store post-sales requests

Deliver high-quality support and handle customer complaints, provide appropriate solutions

Manage large amounts of incoming calls

Build sustainable relationships and trust with customer accounts

Requirements

Native-level or near-native level in Dutch

B2 level in English

Tech savvy, curious and problem-solving acumen

Familiar with iOS and/or MacOS, or comparable technology, is preferred

Able to identify technical issues and suggest immediate solutions to clients

Excellent communication and problem-solving skills

High School Diploma holder

Flexible to work night shifts/ weekend shifts (if applicable)

Prior customer support experience would be an advantage

Benefits

Competitive salary (1200€ gross / 14 salaries per year)

Performance-based bonus up to 250€

Relocation package in case you reside outside of Greece (flight ticket to Greece, cab fare from airport to your hotel, 4-week hotel accommodation, assistance finding an apartment, real estate fees covered by our company)

First-class ongoing training and career development opportunities

Work from home policy - All over Greece

You will join a multinational leader

Multicultural and modern working environment

Free Greek language lessons

Onsite canteen and casual dress code

Fun interactive activities organized within the team

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