COS Visual Merchandiser 38h

Job Description As the Visual Merchandiser, you'll play a pivotal role in curating an excellent customer journey within the store. In this role, you'll have the exciting opportunity to elevate the collection in a way that's both inspiring and commercially savvy, aimed at maximising both indirect and direct customer service while driving sales performance to new heights.

Key Responsibilities

Offering customers a high level of service through styling advice, product knowledge and store experience

Analysing selling information and taking responsibility for the visual direction of the store

Installing window displays

Creating inspiring outfits and styling mannequins

Merchandising stock on the shop floor as per company directives

Supporting the sales staff with store operations

Setting the visual merchandising standard for the store and training the team

Being a brand ambassador and providing the best experience for our customers

Qualifications For the role of Visual Merchandiser, we seek individuals who embody the spirit of Teamwork, Entrepreneurship and Constant Improvement, fostering an environment of collaboration and shared achievements. Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value. You take independent initiative, addressing business & customer demands with both efficiency and effectiveness.

What You Need to Succeed Knowledge

An understanding of the latest trends, fashion and silhouettes

Experience working with visual‑merchandising guidelines, including window display and mannequin styling.

Experience taking informed VM actions based on commercial KPIs and sales data.

Good English skills

Motivation

You have a strong interest in fashion, VM strategy and trends

You should be motivated by elevating customer experience in-store through visual outputs and direct customer service

You are open to learning new things and developing professionally and personally

Behavior

You listen to and show interest in all colleagues' ideas and opinions

You support others to grow by giving constructive feedback and sharing product knowledge

You express your own opinions and are willing to accept and contribute to agreed outcomes

You are self‑aware, understand that actions have consequences and are respectful and non‑judgemental in your interactions

You prioritise efficiently and adapt to sudden changes

You get results through trial and error

You come up with new ideas

You communicate clearly and concisely

You see opportunities to improve everyday processes

Past achievements

You have a proven track record of delivering high standards of VM that is both commercial and inspirational

You have experience managing store VM activations including window and mannequin changes, promotional set‑ups and season‑start layouts

You have experienced success in collaborating with other managers/colleagues to achieve store goals

Additional Information This is a 1‑year temp position with a contract of 38 hours a week.

Due to data policies, we only accept applications through the career page.

Benefits We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 20% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to this, Netherlands‑based colleagues also receive:

25 days of annual leave

Employee Assistance Program to support a healthy work‑life balance

Corporate Benefits

Company pension scheme

Travel allowance

Inclusion & Diversity At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.

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