Dutch Speaking - Customer Support Agent iGaming in Malta - Relocation Provided

Overview

Dutch Speaking - Customer Support Agent iGaming in Malta - Relocation Provided Responsibilities

Deliver top-notch customer service through chat, email, and phone to our valued Dutch-speaking clients Resolve queries and concerns with a friendly and professional approach Guide customers in navigating our products and services, enhancing their gaming experience Collaborate with a dynamic team to maintain an outstanding level of service Document customer interactions accurately in our CRM system Collect and share customer feedback to help shape better service experiences Participate in engaging training sessions to boost both your product knowledge and service skills Requirements

Fluent in Dutch and proficient in English; additional languages are a bonus Previous experience in customer service or a similar environment is a plus Outstanding communication and interpersonal skills with a keen focus on customer satisfaction Adept at multitasking and thriving in a fast-paced environment Experience with CRM systems and customer support tools is an advantage Excited to relocate to Malta and dive into a vibrant culture A passion for gaming and insights into the iGaming industry will set you apart Benefits

Career growth opportunities in a renowned iGaming company International & diverse work environment Competitive performance bonuses Hybrid working setup Yearly salary €25.000 excluding bonuses Health care benefits and numerous other discounts Fully paid training by certified instructors State of the art premises, providing a great working environment with relaxing break areas Special events as well as community & social responsibility initiatives Work for a Great Place to Work-Certified Company Relocation package (reviewed case by case) This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe Seniority level

Entry level Employment type

Full-time Job function

Customer Service Industries

IT Services and IT Consulting

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