Continuous Improvement & Operations Manager

As an

Continuous Improvement & Operations Manager

at Picnic, you establish stable, high-performance processes and continuously improve them using data and clear KPIs. You own the day-to-day performance of your area, lead multiple shifts and teams, and translate analysis into concrete actions that improve safety, quality, and productivity. Through hands-on leadership and strong process discipline, you turn insights into consistent execution on the floor.

Tricks of the trade

Lead daily operations:

Supervise 1 shift on the floor each week, and use insight to drive process improvements and operational excellence.

Area ownership:

Own day-to-day and weekly performance of your area (inbound or outbound), delivering on safety, quality, productivity, and delivery KPIs.

Hands-on Leadership:

Lead teams across multiple shifts, driving engagement, retention, and strong captain leadership on the floor.

Incident & Planning Management:

Handle major incidents, set productivity inputs, and manage planning escalations when needed.

Continuous Improvement:

Lead improvement initiatives and support Lean activities that remove friction from daily operations.

Performance Management:

Drive shift-level results on delivery capacity, UPH, cost, completeness, timeliness, and perfect deliveries.

What you bring

Master’s degree in relevant field.

3+ years Supply Chain experience.

Comfortable managing high-volume, high-SKU workflows.

Strong analytical skills, with a high level of competence in data analysis tools.

Familiarity with Lean and continuous improvement initiatives.

Fluent in English; Dutch is a pre.

Hands-on experience in automated/semi-automated/manual fulfilment (pre).

Lean/continuous improvement experience (pre).

Proven ability to lead teams (pre).

Picnic perks You'll receive a competitive compensation package, including:

25 vacation days per year to recharge your batteries.

The option to lease a car.

You’ll get freshly prepared, healthy breakfast, lunches (and dinner at the FC) as well as delicious snacks and drinks available at all Picnic locations.

A flexible company pension plan called "Doenpensioen" at a.s.r.

Picnic laptop and smartphone.

An awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact!

The chance to work in an international environment with motivated team members & legendary company events.

Many internal learning and development possibilities as well as professional soft skill & leadership trainings at a specialized external party.

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